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Application Analyst

Buscojobs

Greater London

On-site

GBP 30,000 - 60,000

Full time

30 days ago

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Job summary

An established industry player is seeking a dedicated individual to join their Student Application team within the Information Technology sector. This role involves collaborating with various stakeholders to enhance application services that support critical university processes. You will utilize your expertise in SQL and Crystal Reports to develop essential reports and implement system improvements, ensuring high-quality service delivery to both internal and external clients. This position offers a unique opportunity to contribute to the transformation of processes through innovative technology solutions while promoting a balanced work-life environment.

Qualifications

  • Experience in software incident and problem management.
  • Proficient in SQL and Crystal Reports for report development.

Responsibilities

  • Collaborate with stakeholders to improve application services.
  • Provide development support and ensure compliance with systems.

Skills

Software Incident Management
Problem Management
ETL
SQL
Crystal Reports
Time Management
Team Collaboration

Education

Relevant Qualifications
Equivalent Experience

Tools

Crystal Reports
SQL

Job description

  • Join the dynamic and innovate Swinburne Application Services team
  • HEW 7 salary + 17% super

About the Role

We are looking for a dedicated individual to join the Student domain within the Information Technology – Digital Technology Delivery team. The Student Application team ensures the availability of application services that support key university processes for thousands of staff and students.

In this role, you will collaborate with stakeholders to improve applications across the University, providing both development support and ensuring compliance with the Student Management System. You will utilize SQL and Crystal Reports to develop key reports and deliver system improvements.

You will work closely with various University units to ensure high-quality customer service and responsiveness to the needs of both internal and external clients. As a thought leader in IT, you will help identify opportunities to simplify, automate, and transform processes, maximizing the value of technology investments for the University.

The Applications function ensures IT services support academic and operational areas, driving efficiency and effectiveness throughout the University.

About You

To be suitable for this role you will need to have experience in the below key accountabilities :

  • Demonstrated experience in software incident management and problem management including investigation, resolution, and communication
  • Demonstrated ETL, SQL and / or Crystal Report experience
  • Ability to work on multiple tasks at any one time while maintaining high quality standards
  • Ability to exercise substantial initiative and high- level judgement and to work independently or as part of a team to deliver outcomes within defined Timeframes

Qualifications

Relevant qualifications and extensive relevant experience; or an equivalent combination of relevant experience and / or education / training

To Apply

Please submit your CV and cover letter addressing your suitability for this position.

Please Note : Appointment to this position is subject to passing a Working with Children Check.

Applications Close : Wednesday 26th March 2025, 11pm

Swinburne offers flexible working options contained in our leave and parenting / carer policies to support work-life balance.

Diversity, Equity and Inclusion

Swinburne has become a world-class university, driving social and economic impacts through science, technology, and innovation. As a dual-sector university, our vision is for people and technology working together to build a better world.

Central to our vision is our commitment to diversity, equity, and inclusion. We pride ourselves on being an equal opportunity employer focused on attracting, retaining, and developing great talent.

We strongly encourage applicants from diverse Aboriginal and Torres Strait Islander communities. Our Moondani Toombadool Centre leads our Indigenous education and culture at Swinburne, guided by community wisdom and leadership.

We support applicants with disabilities. Adjustments can be requested at any time during the recruitment process.

Please note the above number and DCR email address are for disability or reasonable adjustments queries only. General enquires about the role can be sent to [emailprotected] (general enquires will not be answered by phone).

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