Appeals and Compliance Support Specialist

JR United Kingdom; Croydon; Hybrid; GBP 26,000; Full time

Job summary

A leading tech company in the parking industry seeks an Appeals and Compliance Support Specialist in Croydon. This entry-level role offers structured training, hybrid work options, and opportunities for career growth in a dynamic work environment. Join a winning team that's shaping urban mobility!

Benefits

Hybrid Work Environment

Competitive Salary

Structured Training

Career Development

Team Culture

Dynamic Start-Up Environment

Qualifications

• Strong focus on accuracy and methodical work approach.
• Willingness to learn new systems and follow company processes.
• Administrative experience in a fast-paced environment is a plus.

Responsibilities

• Manage the enforcement process from start to finish accurately.
• Work closely with the team to resolve a high volume of cases.
• Ensure all tasks are completed within established timelines.

Skills

Computer Proficiency

Attention to Detail

Adaptability

Organizational Skills

Tools

Excel

Word

Job description

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Appeals and Compliance Support Specialist, Croydon

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Client:

Berg Search

Location:

Croydon, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

5

Posted:

16.06.2025

Expiry Date:

31.07.2025

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Job Description:

On behalf of our client, a tech-led, award-winning company who is driving a change in the parking industry and reimagining urban mobility, we are currently looking for a detail-oriented and reliable Appeals and Compliance Support Specialist to join their growing team.

Their mission is simple but powerful: to transform parking into a seamless, automated experience, paving the way for smarter, more sustainable cities. With recent recognition as PayTech Company of the Year, a place among Deloitte’s Top 50 Fastest Growing Tech Companies in the UK, and significant VC/PE investment, they’re scaling rapidly.

Role Overview:

This entry-level role is an excellent opportunity for a junior professional or fresh graduate looking to start a career in a fast-paced, tech-driven environment. As an Appeals and Compliance Support Specialist, you will process parking contraventions, ensuring accuracy and compliance while contributing to the smooth operation of the company's enforcement systems. The position offers hybrid working conditions, structured training, and opportunities for career advancement.

Key Responsibilities:

• Enforcement Administration: Manage the enforcement process from start to finish using specialist software, ensuring all steps are completed accurately and on time.
• Case Management: Work closely with the team to address and resolve a high volume of cases, meeting deadlines and maintaining compliance standards.
• Multi-Faceted Environment: Operate effectively across a variety of topics and systems, adapting quickly to changes and new challenges.
• Deadline Management: Ensure all tasks and cases are completed within established timelines, maintaining the highest level of accuracy and professionalism.

Skills & Qualifications:

• Computer Proficiency: Comfortable using computers and familiar with software interfaces, including basic knowledge of Excel and Word.
• Attention to Detail: Strong focus on accuracy and the ability to work methodically.
• Adaptability: Willingness to learn new systems and follow company-specific processes.
• Organizational Skills: Excellent time management and organizational abilities to handle competing priorities effectively.
• Administrative Experience: Proven experience in an administrative role, ideally in a fast-paced, high-volume environment is not a must but would be considered a big plus.

What They Offer?

• Hybrid Work Environment: Work 2-3 days per week from the office in Croydon, with flexibility to work remotely.
• Competitive Salary: Entry-level position offering a gross salary of £25,400 per year.
• Structured Training: Comprehensive training provided to ensure success in the role.
• Career Development: Opportunities for growth and advancement within the company.
• Team Culture: Weekly team lunches on Mondays and regular company social events, fostering a collaborative and enjoyable work atmosphere.
• Dynamic Start-Up Environment: The chance to work at one of the UK’s top startups, making a tangible impact in a company that is shaping the future of urban mobility.

Why Join?

This role offers a chance to join a company at the forefront of transforming its industry. With a focus on innovation, accuracy, and operational excellence, this position is perfect for individuals eager to learn, grow, and contribute to the success of a dynamic team. If you’re a motivated individual with a keen eye for detail and a willingness to learn, apply today and take the first step in your career!