Apiary General Manager

Stonebridge Companies; Epsom; On-site; USD 200,000 - 210,000; Full time

Job summary

A leading hotel management company seeks a General Manager for The Apiary Hotel, responsible for delivering a high-touch hospitality experience, maximizing revenue, and managing a dynamic team. The ideal candidate will possess significant leadership experience in the hospitality industry and a strong focus on guest satisfaction.

Qualifications

• 7+ years of leadership experience in hospitality, with at least 5 years as General Manager.
• Deep expertise in revenue management and financial strategy.

Responsibilities

• Lead the creation of a seamless guest experience reflective of the brand.
• Empower teams with training in yield management and strategic rate positioning.
• Drive financial success by monitoring budgets and overseeing cash flow.

Skills

Leadership

Communication

Revenue Management

Problem-solving

Organizational Skills

Guest Engagement

Education

Bachelor’s degree in Hospitality Management, Business, or related field

Tools

Property Management Systems

Microsoft Office Suite

Job description

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Reports to: Senior Vice President of Operations

Supervises: All Aspects of the Brand-New Apiary Hotel

Pay Range: $200,000 – $210,000

About Us: We are visionaries in the hospitality industry, fueled by innovation and precision, and guided by our core values of being Dynamic, Deliberate, and Distinct. As a privately owned hotel management company, we are committed to providing experiences and opportunities for our guests to create lifelong memories through travel. Managing a portfolio of over 160 hotels across the United States, we offer extensive growth opportunities for our partners and investors, and exceptional hospitality career opportunities for our team members.

Job Summary: The General Manager at the The Apiary Hotel is the visionary leader behind an immersive, high-touch hospitality experience. This role curates an atmosphere where an upscale soft-branded hotel meets local culture, ensuring seamless operations, elevated guest experiences, and a dynamic team environment. With a sharp focus on brand storytelling, revenue growth, and experiential service, the General Manager drives this hotel’s success by blending operational excellence with a bold upscale approach.

The Apiary is affiliated with the Residence Inn brand.

Essential Functions and Duties:

• Lead the charge in creating a seamless, high-energy guest experience, ensuring every touchpoint reflects The Apiary Hotel’s bold and modern brand.
• Curate a revenue-driven strategy by analyzing market trends, leveraging dynamic pricing tools, and optimizing occupancy for maximum profitability.
• Empower sales, front office, and reservations teams with expert training in yield management and strategic rate positioning.
• Drive financial success by utilizing cutting-edge franchise revenue management systems (MARSHA, OnQ, Opera, IHOTELIER) to maximize RevPAR and ADR.
• Own the hotel’s financial performance, crafting strategic budgets, forecasting shifts in expenses, and maintaining profit margins through agile expense management.
• Oversee cash flow, payroll, and financial transactions with precision, ensuring financial integrity and operational efficiency.
• Champion guest experience by training team members in elevated service delivery and personally resolving high-profile guest concerns with finesse.
• Turn guest feedback into action, managing satisfaction surveys and programs to drive continuous improvement and brand loyalty.
• Attract, develop, and retain top hospitality talent, fostering a culture of innovation, excellence, and service-driven leadership.
• Curate a stunning, well-maintained property, ensuring all areas reflect the hotel’s elevated aesthetic and high operational standards.
• Forge strong partnerships with ownership and corporate teams to align with brand vision, maintain compliance, and drive long-term success.

Required Experience, Education, and Skills:

• Bachelor’s degree in Hospitality Management, Business, or a related field; equivalent experience will be considered.
• 7+ years of progressive leadership experience in hospitality, with at least 5 years as a General Manager in a lifestyle hotel.
• Deep expertise in revenue management, financial strategy, and budgeting to drive profitability in a high-touch, experience-driven environment.
• Proficiency in property management systems and analytical tools, with strong command of Microsoft Office Suite (Word, Excel, PowerPoint).
• Dynamic leadership and communication skills to inspire teams, elevate guest experiences, and collaborate effectively with ownership and corporate stakeholders.
• Proven ability to drive guest engagement and loyalty through curated experiences, personalized service, and innovative programming.
• Strong problem-solving abilities and quick decision-making to navigate operational challenges with creativity and confidence.
• Experience leading recruitment, training, and development programs to build high-performing, service-driven teams.
• Exceptional organizational skills to manage multiple priorities while ensuring flawless execution of hotel operations.
• Primarily an indoor role, with frequent interaction in guest areas, front-of-house, and back-of-house departments.
• Must be able to sit, stand, and walk for extended periods while overseeing hotel operations.
• Must be able to lift and carry objects up to 20 lbs occasionally.
• Flexible schedule, including availability for evenings, weekends, and holidays based on operational needs.
• Occasional travel may be required to attend meetings or corporate events.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Join us in creating extraordinary experiences and opportunities for our guests and team members.

Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition. Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination. Every reasonable accommodation will be made for disabled associates.

Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position.