API Product Manager, Global Payments Solutions

Bank of America; Greater London; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Application Programming Interface Product Manager to lead their EMEA strategy. This role involves collaborating with global teams to innovate and enhance API offerings, ensuring alignment with industry trends and client needs. The ideal candidate will have a strong background in product management within the financial sector, with a focus on technology and risk management. Join a forward-thinking company that values diversity and offers a supportive environment for professional growth and personal well-being. This is an exciting opportunity to make a significant impact in a rapidly evolving field.

Benefits

Private Healthcare

Competitive Pension Plan

Back-up Childcare

Flexible Benefits

Emotional Wellbeing Helpline

Employee Assistance Program

Charity Donation Matching

Arts & Culture Membership

Volunteering Opportunities

Qualifications

• Experience in technology-based product management focused on APIs.
• Advanced knowledge of bank treasury services and operating platforms.

Responsibilities

• Lead EMEA Strategy on APIs for Global Payments Services.
• Collaborate with stakeholders to enhance API capabilities.

Skills

API Product Management

Project Management

Risk Management

Stakeholder Engagement

Technical Communication

Education

Bachelor's Degree in Business or Technology

Master's Degree (preferred)

Tools

Middleware Applications

Payment Processing Engines

Job description

Job Description:

Job Title: Application Programming Interface Product Manager

Corporate Title: Vice President

Location: London

Company Overview

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Responsibilities

This Product Manager role is within the Digital Platform and Channels team, you will be responsible for leading our EMEA Strategy on Application Programming Interfaces (APIs) for GPS.

You will work closely with our Global CashPro team, leveraging EMEA voice of the client to identify future API needs, consider API distribution and engagement with third-party alliances and to stay fully up-to-speed on open-banking and industry standards changes impacting our API strategy and our GPS business more broadly.

Responsibilities include:

• Comprehensive understanding of the API product capability and underlying technology/platforms including the CashPro user interface, middleware applications and payment processing engines.

• Detailed knowledge of competitive landscape and API/open-banking market trends within the channels and payment space.

• Take initiative as a Product Manager to develop new capabilities and improve existing offerings based on voice of the client, industry trends and regulatory change.

• Partner with a wide range of stakeholders at different levels within the region and across the globe (Global Product Teams, Sales, Technology, Operations, Compliance, Marketing, and external vendors) to bring to life their vision for the product in conjunction with the firm-wide strategies.

• Ensure an appropriate partner strategy for EMEA client integration into relevant third-party platforms for our clients.

• Provide support in business development efforts by assisting with Request for Information (RFI)/Request for Proposal (RFP) responses, sales presentations and conduct client engagements in order to help effectively on-board and optimize CashPro API experience.

• Industry engagement to remain fully up-to speed on open-banking and industry standards changes impacting Bank of Americas (BofA’s) API strategy for GPS.

• Participate in product planning sessions and enhancement roadmap discussions by providing EMEA voice of the client feedback, bringing unique experiences and knowledge to the discussion.

• Close collaboration with other product managers within the region and across the globe in subject matter areas, such as Payments and Receivables, Transactional Foreign Exchange, and Liquidity.

• Ability to build business cases among competing priorities, to influence the product strategy both at the regional and global level, to drive global consistency, enhance capability, improve user experience, and facilitate operational efficiencies.

What we are looking for

• Experience in a comparable business, ideally within a financial institution or other payments business, ideally in a technology-based product management capacity focused on APIs.

• Advanced knowledge of bank treasury services products, operating and connectivity platforms, products and capabilities, and a strong understanding of client processes and back-office systems.

• Experience/appreciation for the complexities from global operations and legacy systems, with cross border and multi-jurisdictional exposure.

• Experience in technology middleware and system design, as well as understanding the role technology plays within the payments landscape in terms of both innovations and regulation.

• Experience in both technical and non-technical project management, meeting deadlines and pushing product development to market in a timely fashion.

• A Risk Manager with attention to detail, successfully able to identify risks and issues as well as analyse, evaluate and take action to address or remediate systematically.

• Comfortable setting priorities and working on longer-term initiatives, regular routines and dealing with ad hoc unforeseen demands both internally and externally.

• Ability to voice up for the region; proficient in making business cases among competing priorities across different product teams, to influence team members within region and globally in an effective way with an evidence-based approach.

• Excellent communicator with both written and verbal communication, able to tailor approach to audiences; with the ability to translate context between technical and non-technical teams and be able to clearly communicate and influence clients and business partners while maintaining strong relationships.

• Commitment to personal accountability, taking responsibility for actions and decisions, fulfilling your obligations, tasks, and goals.

Benefits of working at Bank of America

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner.

• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons.

• 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum.

• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc.

• Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services.

• Access to an Employee Assistance Program for confidential support and help for everyday matters.

• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution.

• Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK’s most iconic cultural institutions and exhibitions.

• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.