Job Description
We are currently seeking a qualified Lead Maintenance Tech for one of our properties in Lancaster, CA. This is a full-time position with full benefits. Compensation is based on experience.
A qualified candidate will have excellent customer service skills, 3-5 years of experience in apartment maintenance, problem-solving skills, and precise communication skills. As a Maintenance Lead/Supervisor, you will be leading, guiding, and supervising the team, and directly working with all technical aspects of our apartment community.
Property Standards:
- Responds to and coordinates work orders
- Plumbing: Replace faucets, snake drains, and install toilet valves
- Carpentry: hang windows and doors, repair hinges, repair/replace door/window locks
- Paint and patch walls and perform and maintain records of all building and fire and life safety, operational equipment, preventive maintenance/scheduled building preventative maintenance.
- Orders supplies, schedules vendors, and is in charge of inventory control
- Conduct visits to properties to ensure consistency and a positive work environment.
- Inspects units during monthly pest control. Notes the condition of the unit
- Respond to building emergencies after-hours and work an on-call schedule
Performance Measures:
- Completes work assignments within established time frames
- Replace angle stops, rebuild flushing mechanisms in toilets, replace faucets, change seats, stems or washers
- Plunge and or auger toilets, removing and replacing if necessary.
- Extract water from flooded apartments and set up carpet fans
- Replace light fixtures, ballasts, switches, and plugs.
- Replace locks, cabinet hardware, blinds, shelving, and fixtures
- Rekey locks and manage key inventory.
- Patch drywall; apply matching texture, prime, and paint to match existing surfaces seamlessly
- Unclog toilets, tubs, bathroom sinks, and kitchen sinks
- Diagnose mechanical items in a kitchen and determine if they can be repaired or replaced
- Diagnose and repair water heater systems and ventilation systems
- Track parts or materials used in repairs by self and others, and track stock in inventory and assets in apartments
- Develop, implement, and track a preventative maintenance program
- Track and report vacant unit turnover time, and minimize operating costs while maintaining the property in excellent condition
- Communicate complex issues effectively with peers, supervisors, and corporate staff
- Identify issues and problems, and recommend and implement solutions
- Maintain a high level of productivity
Required Skills and Factors:
- Knowledge of all aspects of building systems
- Experience with applicable tools and materials, capable of performing manual labor and cleaning techniques
- Ability to implement new solutions and processes
- Strong written and oral communication skills
- Responsive to customer needs
- Must meet physical requirements and maintain professional boundaries
- Adherence to company policies and procedures
Minimum Requirements:
- Valid Driver's License and auto insurance; this role requires use of your vehicle
- High School Diploma or equivalent
- Compliance with drug/alcohol-free workplace policies and criminal background checks
- HVAC Certification