Apartment Maintenance Tech-Work Order Specialist

ZipRecruiter; Newburgh; On-site; GBP 25,000 - 34,000; Full time

Job summary

A community management company in Newburgh is seeking a Work Order Specialist to handle service requests efficiently while delivering excellent customer service. Responsibilities include repairing plumbing and electrical issues and maintaining community grounds. The role requires mechanical skills and a high school diploma. This full-time position offers competitive salary options as well as various benefits including paid time off, insurance coverage, and retirement plans.

Benefits

Competitive base salary

Bonus potential

Paid time off

Paid holidays

Medical, dental, and vision insurance

Apartment discounts

401(k) plan with employer contribution

Qualifications

• 1 to 3 years of work-related experience is required.
• EPA Universal certificate is required for maintenance.
• Pool maintenance experience is beneficial.

Responsibilities

• Complete Service Requests, including repairs.
• Ensure rapid response to emergencies.
• Inspect community grounds daily.

Skills

Mechanical aptitude in appliance repair

Plumbing systems knowledge

Electrical systems knowledge

Effective communication

Education

High school diploma or equivalent

Job description

Overview

Renewing Management has been restoring hope by transforming communities across Indiana for over 20 years. We are a passionate and driven team of committed professionals where every voice is heard and the best idea wins. We are currently offering a $250 hiring bonus (with another $250 when you achieve 90-days in the position)!

Position

Work Order Specialist is responsible for completing Service Requests and providing excellent customer service to residents, staff, and vendors.

Responsibilities

• Complete Service Requests, including repairing plumbing, electrical, carpentry and drywall issues.
• Ensure 30-minute response time to Emergency Service Requests and property disasters (fires, floods, freezes, etc.).
• Inspect community grounds each morning to ensure cleanliness and maintenance of landscaping, bushes, trees, lawn, snow, trash, etc.
• Turn all vacant units, as assigned, including painting, cleaning, and maintenance.
• Complete maintenance work orders within 48 hours of input into Entrata and make-readies within 7 days of vacancy.
• Complete preventative maintenance activities and update records of those activities.
• Maintain records of maintenance performed in all units and update property software.
• Maintain all tools, equipment, and replacement parts in working condition.
• Provide service and maintenance for all common areas and amenities.
• If applicable, service the community pool, including water testing and cleaning, filter and systems maintenance, responding to water hygiene incidents, completing minor repairs, etc.
• Communicate openly with other team members regarding work priorities and the state of projects.
• Coordinate special projects as directed.
• Ensure safety protocol is being followed.
• Other duties as assigned.

Skills and Qualifications

• On-call availability on nights and weekends
• Great mechanical aptitude in appliance repair, plumbing systems, HVAC systems, electrical systems, etc.
• Communicate effectively and courteously with residents, staff and vendors
• Ability to self-direct and prioritize activities
• Ability to work in adverse weather conditions
• Hand tools necessary to do the job

Education, Training and/or Experience

• High school diploma or equivalent is required.
• 1 to 3 years of work-related experience is required.
• EPA Universal certificate is .
• Pool maintenance experience .

Physical Requirements

• Constant need (66% to 100% of the time) to perform the following physical activities: Walking/Standing/On Feet, Bend/Stoop/Squat/Kneel, Climb Stairs, Push or Pull, Reach Above Shoulder, Climb Ladders, Grasp/Grip/Turning, Finger Dexterity, Writing, Lifting/carrying
• Over 150 lbs. Rare need (less than 1% of the time); 75 - 150 lbs. Occasional need (1% to 33% of the time); 25 - 75 lbs. Frequent need (33% to 66% of the time); 1 - 25 lbs. Constant need (66% to 100% of the time)
• Note: Lifting and carrying weights exceeding 50 lbs. is often accomplished with assistance from one or more people. Examples of the heaviest items lifted include washer and dryers, refrigerators, A/C units, abandoned sofas, etc.

Vision, Hearing and Speaking Requirements

• Vision: Constant to Frequent need to document maintenance, read manuals, and observe details.
• Hearing: Constant need to communicate with assistants, staff, vendors and residents.
• Speaking: Constant need to verbally communicate with assistants, staff, vendors and residents.

Driving/Traveling Requirements

• Frequent need to utilize personal transportation to pick up replacement parts and supplies from vendors. Rotating on-call status may require travel to property on short notice. Possible pickups and deliveries to the corporate office. Must have reliable transportation.

Work Environment

• Constant need to work indoors
• Frequent need to work outdoors in all conditions, often for extended periods
• Frequent need to work in awkward and confining positions
• Occasional exposure to paint fumes, solvents, adhesives, etc. (e.g., apartments during/after make-ready)

Reasoning Development

• HIGH. Must apply logical thinking to define problems, collect data, establish facts, draw conclusions and initiate actions. Must convey ideas to a diverse group of personalities.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Supervisory Responsibility

• None

Benefits

Our people are the organization’s greatest asset. This full-time position offers a competitive base salary with bonus potential, paid time off and paid holidays. Optional medical, dental, and vision insurance coverage, apartment discounts, and a 401(k) plan with 4% employer contribution are also offered. Website: www.whereUmatter.com

Equal Employment Opportunity

Renewing Management is proud to be an Equal Opportunity Employer. We do not discriminate in any employment policies or practices on the basis of sex, race, religion, national origin, marital status, veteran/military service, genetic information, or any other characteristic protected by law.

Note: This job description is not an all-inclusive list of functions and tasks. Job functions may be added, deleted, or modified at any time by the management team. Receipt of this job description does not constitute a contract of employment.