Apartment Cleaner - Mobile Team

HC Facility Management Limited; Greater London; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Up to 28 days holidays

Permanent contract with flexible hours

22+ hours weekly standard

Free Lunch on duty

On-site training

Pension after probation

Career progression

Staff recognition

Job summary

HotelCare are seeking Apartment Cleaners to uphold impeccable cleanliness across serviced apartments and residential properties in London. You will work in a fast-paced environment delivering high standards of cleanliness and guest satisfaction, with responsibilities across cleaning, linen changes and stock management.

The role offers permanent employment with flexible hours, on-site training, and opportunities for progression.

Qualifications

• Physical ability to perform cleaning tasks and lift materials.
• Ability to work independently or as part of a team.
• Strong time management to meet schedules.
• Attention to detail to ensure high cleanliness standards.
• Flexibility in working hours and duties.
• Can-do attitude and willingness to learn.

Responsibilities

• Clean and tidy apartments and communal areas to established standards.
• Change bed linens, replace towels, empty trash and restock amenities.
• Dust furniture, vacuum carpets, and clean mirrors for a neat appearance.
• Sanitize surfaces for hygiene maintenance.
• Maintain stock levels of cleaning supplies and toiletries.
• Report maintenance issues or damages promptly.
• Follow supervisor instructions and safety protocols.
• Ensure security of apartments and residents' privacy.
• Provide professional and respectful service to residents and guests.

Skills

Physical ability

Team player

Time management

Attention to detail

Flexibility

Can-do attitude

Adaptability

Multi-tasking

Customer service

Self-motivation

Integrity

Confidentiality

Working under pressure

Safety awareness

Job description

Responsible To: Line Manager
Direct Reports: 0
Key Relationships: Coworkers, Residents/Guests, and Line Manager

Hours of work: 0-40 hours per week / Available to work some weekends.

Full Time and Part Time

Flexible Mobility Across London — ability to travel between multiple apartment locations.

Company Overview:
HotelCare, the UK's foremost hotel support services provider, boasts over 30 years of experience serving up to 200 plus hotels nationwide. Offering premium staff and services, including cleaning over 10,000 rooms daily and catering to various sectors such as apartments, leisure facilities, public areas, and corporate offices, we collaborate with ICE UKand Abbe ltdto introduce sustainable cleaning solutions, reducing our carbon footprint while upholding quality service.

We offer a benefits package including

• Up to 28 days paid holidays.
• A permanent job with flexible working hours to suit your lifestyle.
• Standard working hours 25+ per week / Available hours may reduce during periods of low occupancy / Contracted hours can be negotiated and guaranteed.
• Free Lunch on duty (site dependant).
• Full on-site training.
• Salary Finance with exclusive rates – access to loans or wage advances (available once probation is complete).
• Career progression with the opportunity to undertake a HotelCare Apprenticeship.
• Automatic Enrolment into a workplace pension, after 3 months’ service.
• Recognition, incentives and awards.

Job Overview:
HotelCare are committed to excellence in all that we do and our Apartment Cleaners are integral to upholding impeccable cleanliness standards, enhancing resident and guest satisfaction across serviced apartments and residential properties. Joining our dynamic team, you'll thrive in a fast-paced environment, consistently delivering the highest levels of apartment cleanliness.

Job Description
Key Responsibilities

• Clean and tidy apartments and communal areas to established standards.
• Change bed linens, replace towels, empty trash bins and restock amenities.
• Dust furniture, vacuum carpets, and clean mirrors for a neat appearance.
• Sanitize surfaces thoroughly for hygiene maintenance.
• Maintain stock levels of cleaning supplies and toiletries.
• Promptly report any maintenance issues or damages.
• Follow supervisor instructions and adhere to safety protocols.
• Ensure the security of apartments and the privacy of residents and guests.
• Provide professional and respectful service to residents and guests and respond to their requests promptly.

Person specification
Experience

• Preferred Experience: Experience in a similar role within the hospitality industry, particularly in housekeeping or apartment cleaning roles.

Skills and knowledge

• Physical ability to lift, bend, and stand for extended periods.
• The ability to work individually and as part of a team.
• Strong time management skills.
• Attention to detail.
• Flexibility and willingness to learn.
• A ‘Can Do’ attitude.
• Adaptability to organisational needs.
• Ability to prioritise and multi-task.
• Capability to provide excellent customer service.
• Self-motivation and accountability.
• Ability to work confidentially and with integrity.
• Ability to work under pressure and to follow instructions.
• Awareness of safety regulations and compliance.

Flexibility

• You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients.