Aon Graduate Programme 2027 - Client Management

AON; Leeds; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

Aon is pleased to invite you to join the 2027 Client Management Graduate Programme in Leeds. You’ll learn how we manage client relationships and support pension schemes, with real responsibility on client projects and structured training from day one.

Starting 1 September 2027, the programme includes business learning, centralised learning and a Level 6 PMI qualification. You’ll spend 6 months in the office before transitioning to a flexible hybrid setup while building your professional network.

Responsibilities

• Ensuring regulatory and professional standards are followed and developing client solutions
• Producing clear internal and client correspondence, presentations and recommendations
• Planning and attending client meetings (in person and virtual) and taking accurate minutes
• Serving as a key client contact and routing queries to relevant teams
• Managing quality, timelines and budget of work for allocated clients and ensuring document accuracy
• Coordinating account workflows and tracking progress and priorities
• Analyzing client and market information to identify trends, risks and opportunities
• Influencing and negotiating with actuarial, administration, investment and legal teams
• Participating in team meetings and contributing to service improvements

Job description

Client Management – 2027 Graduate Programme – Leeds only

Start Date: 1st September 2027

Application closing date: 7th December 2025

Please note, we may close earlier if we receive the quantity, quality & variety of applications required.

Better Decisions Begin with You

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

Wealth Solutions: Client Management

Join Aon as a Client Management graduate and discover how we manage our client relationships and support our client’s activities, ensuring their pension schemes are run efficiently. If you are passionate about going above and beyond for clients, you’ll fit right in here at Aon as a client management graduate.

Hundreds of UK employers — from FTSE 100 companies to ambitious up-and-coming firms — turn to our retirement and investment business for advice on running pension schemes. Providing vital support to senior team members, you’ll make an immediate impact as you explore our business, develop your professional skills and build a valuable network of contacts.

As a client management graduate, no two days are the same; you’ll work on a range of client teams with colleagues who provide advice and support to either the trustees managing the pension scheme, or the company that provides it.

Our aim is for you to develop into a trusted advisor for your clients as soon as possible, building strong relationships and learning to translate information into clear, practical insight. We’ll help you do this by giving you real responsibility on client projects and supporting you in developing your industry knowledge, project management, consulting and analytical skills through structured training and on-the-job learning. You’ll also build confidence using digital tools to work efficiently, while applying critical thinking, checking outputs carefully and knowing when professional judgement is needed. Throughout your career with Aon, you’ll continue to strengthen your commercial awareness, client presence and professionalism – helping you grow into a successful client manager.

What your day could look like

• Ensuring appropriate legislative, regulatory, business, practice and professional standards are followed and supporting with the development of solutions to suit clients’ needs
• Producing and delivering clear, accurate internal and client correspondence, presentations, advice and recommendations, adapting complex information for different audiences
• Planning and attending client meetings (in person and virtual), asking thoughtful questions, taking accurate minutes and managing follow-up actions
• Acting as a key contact for the client and fielding queries to relevant teams as necessary
• Taking increasing responsibility for the quality, timeliness and budget of work for allocated clients, organising client records and checking documents carefully for accuracy, compliance and alignment with agreed requirements
• Coordinating account workflows, keeping track of progress and priorities, and ensuring actions are completed to agreed timescales
• Analysing client and market information to identify trends, risks and opportunities, challenge assumptions and support well-reasoned recommendations that contribute to client satisfaction, retention and profitability
• Effectively influencing and negotiating with other teams (actuarial, administration, investment, legal) both internally and externally through the development of working relationships to ensure client commitments are met
• Actively participating in team meetings, sharing knowledge, seeking and applying feedback, valuing different perspectives and involving others in identifying service improvements

Your Development

As an Aon Graduate, you will be enrolled onto our Launch Programme when you join. This development programme is built around 3 core elements:

1. Business learning. On-the-job learning and experiences enabling you to develop your knowledge of your team and solution line. Over time, you’ll build capability in client communication, data and risk analysis, market research, document and contract review, project management and exposure assessment, progressing towards greater autonomy in client delivery, negotiation and advisory work.
2. Centralised learning. UK graduates complete an Aon induction, monthly webinars, business skills training and workshops, all designed to develop your knowledge of Aon, build your confidence and your network across our business, and help you use modern productivity and analytical tools effectively and responsibly.
3. Professional Qualifications. To enable you to be as successful as possible, as part of your role, you will be expected to complete a professional qualification, the Level 6 Retirement Provisions Pathway with the Pensions Management Institute (PMI). You’ll receive paid study leave, plus an extensive range of study and tuition materials.

Your career beyond your Graduate programme

Once you’ve completed the formal graduate programme, you’ll continue to receive lots of support at Aon. As well as continued technical and business skills training, you’ll receive support for your PMI qualification. To aid your professional development you’ll receive regular performance feedback, and work with your line manager towards promotions, which are considered twice a year, enabling you to progress from a Graduate to Associate Consultant, then Consultant and beyond!

Locations available for 2026:

Leeds Only

We recognise the value for our Early Career colleagues of being in the office environment from the start of their programme. As a new graduate, you will spend the first 6 months based in the office to support your learning, development, and progression. This will enable you access to support from managers, collaborate with colleagues as well as grow your network across Aon. After completing this initial training period, you will then have the opportunity to work more flexibly, spending at least 3 to 4 days face to face in the Aon office or with clients.

Aon UK Graduate Recruitment: What to Expect

We know applying for your first graduate role can be exciting, and sometimes a little daunting. At Aon, we’re committed to making our recruitment process as transparent and supportive as possible. Here’s how our selection journey works, and what you can expect at each stage:

Application Review

• We process applications on a rolling basis, moving candidates forward as they complete each stage.
• Every application is carefully reviewed by our team (not by AI).
• Due to the high volume of interest, this stage can take up to two weeks.
• Please note: We do not review CVs or cover letters at this point.

Online Assessment

• We understand you want to put your best foot forward, so you’ll have 5 calendar days to complete the online assessment.
• If you need more time, just let us know as extensions are available.

Video Interview

• Preparation matters, so you’ll have up to 10 days (240 hours) from receiving your invitation to record and submit your video interview.
• Rest assured: Every video interview is reviewed by a real member of our recruitment team, not an AI system.
• You’ll typically hear back from us within 2-3 weeks after submitting your interview, though times may vary depending on the number of applications.

Assessment Centres

• Our assessment centres are held in person at the Aon office closest to the location you applied for.
• Please note: Due to the large number of applications, not every candidate who completes a video interview will be invited to an assessment centre.
• Assessment centres usually run from November to May. (With a pause over the Christmas holidays.)
• If selected, you’ll have 7-14 days’ notice to help you arrange any travel.
• We run a limited number of Assessment Centre so please make every effort to attend if invited.
• We reimburse reasonable travel costs (such as standard class train tickets). Flights and hotels are only covered if agreed in advance.
• At the assessment centre stage, your CV and cover letter will be shared with hiring managers. This helps them get a fuller picture of you as a candidate—but these documents are not used for initial screening.

We’re here to support you every step of the way. If you have any questions or need accommodations, just reach out to our team - [e-mail]. Good luck and we look forward to seeing what you can bring to Aon!

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