AOG (Aircraft on Ground) Export Agent

Blue Recruitment Personnel; London; On-site; GBP 34,000 - 40,000; Full time

Job summary

A leading logistics company is seeking an AOG Export Agent in London to manage critical airline operations and deliver exceptional customer service. The ideal candidate will have experience in air export procedures, the ability to work under pressure, and possess strong communication skills. Competitive salary along with additional benefits such as annual leave and company pension scheme are offered.

Benefits

23 days annual leave plus bank holidays

Company pension scheme

Christmas bonus

Shift allowance included in salary package

Qualifications

• Minimum 2-3 years experience in AOG operations within a freight forwarding environment.
• Strong knowledge of air export procedures and IATA regulations.
• Experience with customs documentation and export licensing.

Responsibilities

• Handle AOG and time-sensitive export shipments from start to finish.
• Process air export documentation including HAWBs, MAWBs, and customs formalities.
• Ensure compliance with aviation security and customs regulations.

Skills

Customer Service

Communication

Ability to Work Under Pressure

Education

Security Cargo Operator certification

Aerospace industry experience

Tools

Freight management systems (Boxtop / Cargo Wise)

Job description

Social network you want to login/join with:

AOG (Aircraft on Ground) Export Agent, London

col-narrow-left

Client:

Blue Recruitment Personnel

Location:

London, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

429404969e92

Job Views:

4

Posted:

02.07.2025

Expiry Date:

16.08.2025

col-wide

Job Description:

Blue Recruitment Personnelis seeking an experienced AOG (Aircraft on Ground) Export Agent to join our prestigious client, a leading logistics company based in the Heathrow area, specializing in time-critical aerospace and freight forwarding solutions.

Position Overview:

• We are looking for a dedicated professional to handle Aircraft on Ground (AOG) and time-sensitive export shipments in a fast-paced, high-pressure environment.
• This role is perfect for someone who thrives under pressure and has a passion for delivering exceptional customer service in critical situations.

Key Responsibilities:

• Handle AOG (Aircraft on Ground) and time-sensitive export shipments from start to finish
• Process air export documentation including HAWBs, MAWBs, and customs formalities
• Coordinate with airlines, ground handlers, and transport providers
• Complete customs entries and export documentation in accordance with IATA regulations
• Provide quotations and pre-alerts to customers
• Manage post-flight procedures and security requirements
• Handle urgent customer queries and maintain excellent customer relationships
• Coordinate cross-trade movements and routing of shipments
• Ensure compliance with all aviation security and customs regulations
• Minimum 2-3 years experience in AOG operations within a freight forwarding environment
• Strong knowledge of air export procedures and IATA regulations
• Experience with customs documentation and export licensing
• Excellent customer service and communication skills
• Ability to work independently under pressure and tight deadlines
• Computer literate with experience in freight management systems (Boxtop / Cargo Wise preferred)
• Valid UK driving license (due to location)
• Security Cargo Operator certification (or willingness to obtain)

Desirable Qualifications:

• Import experience (training provided if needed)
• Aerospace industry experience
• Knowledge of e-Customs/CDS systems

Shift Pattern & Compensation:

• Shift: 4 on 4 off rotation (12-hour shifts)
• Hours: 19:00 - 07:00 (Night shift)
• Salary: Up to £40,000 per annum (depending on experience)

Additional Benefits:

• 23 days annual leave plus bank holidays
• Company pension scheme
• Christmas bonus
• Shift allowance included in salary package

Location:

• Heathrow area (excellent transport links and parking available)

Ready to take on this exciting challenge?

Contact Blue Recruitment Personnel today to discuss this opportunity further.

We are committed to equal opportunities and welcomes applications from all qualified candidates.