AO Administrative Officer Receptionist

UK Ministry of Defence; Tidworth; On-site; GBP 25,000 - 35,000; Full time

Job description

Building 61, Jellalabad Barracks, Tidworth, Wiltshire, SP9 7BN

Job Summary

We have an exciting opportunity for a motivated, adaptable, and hardworking individual with strong interpersonal, organisational, and collaborative skills to join our dedicated and encouraging team at Jellalabad Barracks.

The applicant must be well organised, self-motivated and have the ability to prioritise and manage a full workload whilst balancing business need.

We are looking for someone who projects personality and character to motivate, guide and support members of the multi-disciplinary team to achieve desired end results along with the skill to manage change effectively. The successful applicant must have effective decision-making skills along with the capacity to plan organise and designate priorities in the wider arena.

As this is a regional post there will be a requirement to visit our facilities. Due to this it is essential you hold a Full United Kingdom (UK) driving license with full C1 category.

This is a fabulous position for someone who wants to embark on a new adventure!

Are you a reliable and resourceful individual seeking a captivating role, that offers numerous benefits and opportunities for career-development in an outstanding team?

If so, then we would love to hear from you!

This is a permanent, full time role, offering 37 hrs per week.

Strategic Command Transformation

Strategic Command is going through a significant transformation programme which aims to improve the way the Command conducts its business and delivers for Defence and the nation. As a consequence of this, all posts within Strategic Command Headquarters and in time the wider organisation, are/will be subject to review and potential changes as we continuously improve across the period of the transformation programme. These changes may be minor or could be more substantive and will generate new opportunities. Throughout, the Command’s transformation programme is committed to following the MOD’s framework on managing and supporting people through the change process and places an emphasis on early and open consultation and engagement with the Command’s personnel and Trade Unions.

Job Description

As the successful candidate, you will support Defence Primary Healthcare (DPHC) in the delivery of safe and effective healthcare within the firm base at the regional level in order to enhance and sustain the operational effectiveness.

You will also support the regional team to maintain the delivery of safe and effective primary healthcare to mandated standards across the region. The principle function of this post is that of co-ordination and provision of full administrative support to all Regional Head Quarters (RHQ) staff, Drafting and producing basic letters and typing documents: taking and producing minutes of meetings, management of office procedures and process to ensure regional staff can undertake their roles and function effectively.

Person specification

Duties Will Include, But Are Not Limited To:

• Answering the office and reception phone, deal with queries within your own area of expertise and take accurate messages as appropriate for other staff and book appointments.
• Assisting the Regional Clinical Director (RCD), Operations Manager (Ops Mgr) and RHQ Staff as directed, including maintaining their diaries and undertaking research and project work on an ad-hoc basis.
• Arranging and co-ordinating meetings and presentations, including the setting up, booking of venues, and tidying away after meetings, refreshments, lunches, provision of equipment etc.
• Liaising with Medical Centres and other agencies as directed, including practice visit programmes for regional and HQ staff.
• Managing and tracking travel and movement request for Regional HQ staff, including booking of courses, flights and other travel arrangements.
• Processing all financial documentation, invoices and receipts received by the RHQ and forwarding them to the Surgeon General Finance Department (SG fin Dept) within 5 working days.

Licences

Full United Kingdom (UK) driving license - C1 category.

Behaviours

We'll assess you against these behaviours during the selection process:

• Leadership
• Making Effective Decisions
• Communicating and Influencing
• Managing a Quality Service
• Delivering at Pace
• Changing and Improving

We only ask for evidence of these behaviours on your application form:

• Leadership
• Delivering at Pace
• Changing and Improving

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours and Experience.

At application stage you will be assessed against the following:
Behaviours:

• Leadership
• Delivering at Pace
• Changing and Improving

Please provide information on how you meet the criteria set out in the Job Description. You may wish to further include examples of how you have tackled similar tasks or demonstrated the skills outlined in the job advert.

Behaviours:

At interview you will be assessed against:

• Leadership
• Making Effective Decisions
• Communicating and Influencing
• Managing a Quality Service
• Delivering at Pace
• Changing and Improving

When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences.

Feedback will only be provided if you attend an interview or assessment.

This vacancy is using Success Profiles, and will assess your Behaviours and Experience.

Security

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check.

Nationality requirements

This Job Is Broadly Open To The Following Groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Contact point for applicants:

• Name: Lois Cunningham
• Email: [e-mail]

Recruitment team:

• Email: [e-mail]