Anti-Social Behaviour Officer – Community Safety Team

Vitalis; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency seeks an experienced Anti-Social Behaviour Officer for the Community Safety Team at Manchester City Council. In this contract role, you will manage requests related to antisocial behaviour and domestic abuse, working closely with housing services to ensure community safety. Ideal candidates will have relevant experience and be adept at triaging and resolving complaints efficiently.

Benefits

Dedicated Consultant for tailored career advice

Easy online registration process

Referral schemes and bonuses

Simplified compliance management

Prompt and consistent payments

Qualifications

• Experience managing antisocial behaviour and domestic abuse cases.
• Ability to triage requests and suggest resolution methods.
• Proficient in handling low-level requests and case referrals.

Responsibilities

• Act as the first point of contact for the Community Safety Team.
• Triage requests and manage antisocial behaviour incidents.
• Open and respond to domestic abuse reports.

Skills

Managing antisocial behaviour

Handling domestic abuse incidents

Resolving complaints

Referring cases to appropriate services

Job description

Anti-Social Behaviour Officer – Community Safety Team

Pay rates to £19.79 per hour

Contract role

Vitalis is recruiting an experienced Anti-Social Behaviour Officer to work in the Community Safety team at Manchester City Council.

This role is the first point of contact for all requests to the Community Safety Team. The role involves triaging requests to determine necessary actions, which may include referring to Housing Services, discussing complaints with the complainant, suggesting resolution methods, sending pre-case letters to alleged perpetrators, updating cases, opening new antisocial behaviour cases, or referring callers to Housing Management Caseworkers. The role also includes opening and responding to domestic abuse incidents reported through the MARA process, handling low-level requests, or referring cases for further intervention.

The ideal candidate must have experience managing antisocial behaviour, domestic abuse, hate incidents, and property condition cases.

Work with Vitalis to Discover Exciting Opportunities in Qualified Social Work, Housing, and SEND

• Dedicated Consultant – Access to a specialist who knows the market and provides tailored career advice.
• Hassle-Free Registration – Easy online registration process.
• Exclusive Incentives – Referral schemes, bonuses, and perks.
• Compliance Simplified – We handle ongoing compliance requirements.
• Fast, Reliable Payroll – Prompt and consistent payments.

We offer opportunities across various public sector roles, including:

• Independent Reviewing Officer (IRO)
• Best Interest Assessor (BIA)
• Multi-Agency Safeguarding Hub (MASH)
• Looked After Children (LAC)
• Children’s Social Work
• Adult Social Work
• Service Manager
• Head of Service
• Team Manager
• Assistant Team Manager
• Various housing roles
• SEND roles in local authorities

Contact Olivia Russell at [e-mail] or call 07521053670 to explore opportunities and take the next step in your career.