Anti Social Behaviour Compliance Officer

We Manage Jobs(WMJobs); West Midlands Combined Authority; On-site; GBP 30,000 - 40,000; Full time

Job summary

We Manage Jobs(WMJobs) is looking for an Anti-Social Behaviour Compliance Officer to join Sandwell MBC. The role involves coordinating reports on ASB, managing case reviews, and engaging with stakeholders. Applicants should have A Level education or relevant experience, along with at least 2 years in a related field. Excellent communication skills and knowledge of ASB legislation are crucial for success.

Qualifications

• At least 2 years’ experience in ASB or community safety.
• Experience managing complex enquiries and producing reports.

Responsibilities

• Coordinate the triage of Anti-Social Behaviour reports.
• Manage service intelligence and interrogate data for service improvement.
• Support communications and stakeholder engagement related to ASB.

Skills

Communication skills

IT skills

Case management abilities

Knowledge of ASB and crime legislation

Education

A Level standard or equivalent

Job description

We are seeking an Anti-Social Behaviour Compliance Officer to join Sandwell MBC.

Key Responsibilities:

1. Coordinate the triage of Anti-Social Behaviour (ASB) reports, ensuring cases are appropriately routed and responded to.
2. Oversee the ASB case review process (‘community trigger’), maintaining accurate records and delivering timely reviews.
3. Manage service intelligence and interrogate data to drive service improvement.
4. Hold a caseload of ASB cases when required, progressing them in line with council policies and procedures.
5. Support communications and stakeholder engagement related to ASB and Community Safety across the borough.

Essential Requirements:

• Educated to A Level standard (or equivalent), or relevant experience in ASB, community safety, housing, or neighbourhood management.
• At least 2 years’ experience working in ASB, community safety, or a related field, including collaboration with elected members, legal services, and courts.
• Experience managing complex enquiries and producing clear, detailed reports and communications.
• Knowledge of government policy and legislation on ASB and crime, with strong awareness of public, legal, and voluntary sectors.
• Excellent written and verbal communication skills, along with strong IT and case management abilities.

For an informal discussion, please contact Wendy Sims at [e-mail].

We reserve the right to close vacancies early if we receive a large number of applications. Therefore, please submit your application as soon as possible. When completing your application, refer to the supporting documents attached.

If you require assistance due to a disability or have experienced issues applying, please contact the Resourcing Team at 0121 569 3300 or via email at [e-mail].

For more information about working for Sandwell Council, our recruitment process, and our benefits, visit https://www.sandwell.gov.uk/counciljobs.

Click here to learn about our One Team Framework: Values and Behaviours.

To apply, download the application form and send it to: [e-mail].

Visit our story at https://www.sandwell.gov.uk/WeAreSandwell/council/story.

#WeAreSandwell