Anthropologie Store Manager - Leeds, UK

Urban Outfitters, Inc.; Leeds; On-site; GBP 100,000 - 125,000; Full time

Job summary

A global retail company is looking for a Senior Store Manager in Leeds to enhance store operations and foster a creative environment. You will lead the management team to achieve sales targets, uphold standards, and create an inspiring store culture. Ideal candidates should have senior management experience in retail and proven skills in team development. The position offers various benefits including wellbeing support and employee discounts.

Benefits

Life Leave

Employee Assistance programs

Gym discounts

Private medical insurance

Employee discounts

Season ticket loans

Qualifications

• Experience in senior management within a fast-paced, creative retail environment.
• Proven ability to impact sales, payroll, and stock loss positively.
• Track record of developing management teams.

Responsibilities

• Manage all aspects of performance development and uphold company standards.
• Lead change and innovation, supporting new ideas and initiatives.
• Maximize sales and manage stock levels through analysis.

Skills

Leadership

Communication

Problem-solving skills

Job description

Location: This position is located at 26 Eastgate, Victoria Leeds, LS27JL, United Kingdom.

Role Summary: To achieve the Anthropologie mission of creating an 'unimagined store experience' by developing a store culture that fosters creativity and inspires both the store team and the customer. The role involves setting and achieving strategic short and long-term goals, applying a forward-thinking and omni-channel approach to retail. You will oversee and assume ultimate accountability for store operations, sales, service, product presentation, visual merchandising, profitability, and loss prevention, with a strong focus on employee development and succession. Additionally, participating in building community relationships that reflect the Anthropologie culture.

What You'll Be Doing

People

• Strategically recruit, train, and develop managers to increase daily productivity.
• Assist in developing the management team to ensure succession planning and future growth.
• Manage all aspects of performance development, including appraisals, development plans, coaching, counseling, and disciplinary actions.
• Uphold company standards and act as a strong leader, mentor, and positive role model.

Leadership and Communication

• Lead by example and communicate store and company goals effectively.
• Lead change and innovation, supporting new ideas and initiatives to evolve the retail experience.
• Responsible for the rollout of new training and operational initiatives.
• Possess excellent communication skills in both written and verbal form.
• Manage and motivate the store teams to achieve exceptional customer care.
• Challenge and inspire the team to elevate the store experience through service, merchandising, and displays.

Managing the Environment

• Coach and empower the management team to take initiative.
• Oversee customer service and operations to ensure a positive store environment.
• Exhibit excellent floor presence by leading, training, and coaching.
• Partner with the Visual Manager for effective visual merchandising.

Operations

• Conduct walkthroughs with management for feedback and goals.
• Lead store-level operational procedures in accordance with policies.
• Achieve stock loss goals.
• Develop and implement shipment processing systems for merchandise replenishment.
• Plan and execute projects efficiently.
• Oversee store Health & Safety procedures.

Merchandising and Display

• Collaborate with Visual Manager to create an inspiring yet profitable store environment.
• Coordinate merchandising projects and communicate effectively between retail and visual teams.
• Coach team members on fashion trends and creative solutions.

Commercial Awareness

• Maximize sales and manage stock levels through analysis of reports and market trends.
• Understand store profitability and guide the team accordingly.
• Stay updated on trends, social media, and customer profiles.
• Demonstrate entrepreneurial skills to exceed targets.

Experience & Skills

• Experience in senior management within a fast-paced, creative retail environment.
• Proven ability to impact sales, payroll, and stock loss positively.
• Track record of developing management teams and talented individuals.
• Problem-solving skills with creative solutions.
• Understanding of Anthropologie’s culture and market appeal.

Benefits

• 'Life Leave' – one additional day off annually for personal events.
• Wellbeing support, including Employee Assistance programs, gym discounts, and private medical insurance.
• Employee discounts of up to 40% across URBN brands.
• Travel benefits like season ticket loans and cycle-to-work schemes.
• Structured support for continued learning and development.