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Anthropologie Sales Associate - Islington, London

Anthropologie Europe

Islington

On-site

GBP 20,000 - 28,000

Part time

12 days ago

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Job summary

A leading retail brand is hiring a Sales Associate in Islington, London. The role is focused on delivering exceptional customer experiences and meeting operational standards. Candidates should have a passion for retail and strong communication skills while engaging with customers in a meaningful way.

Benefits

Up to 40% employee discount at all URBN Brands

'Life Leave' - one day a year for significant life events

Employee Assistance program to support mental, physical, and financial health

Discount off external gym memberships

Private Medical Insurance for eligible employees

Season ticket loan for eligible employees

Cycle to work scheme for eligible employees

Continued learning and development support

Qualifications

Previous experience in a retail environment – not a must.
An awareness of the Anthropologie brand and its appeal to the local market.

Responsibilities

Initiates genuine conversation to engage with the customer in a personalised way.
Supports a selling environment by connecting with multiple customers and sharing product suggestions.
Maintains Anthropologie’s visual and operational standards while focusing on customer service.

Skills

Strong communication skills

Anthropologie Sales Associate - Islington, London

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Anthropologie Sales Associate - Islington, London

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This position is located at 126-127 Upper St, Islington, , N11QP United Kingdom

Role Summary

Achieve the Anthropologie mission – to create an unimagined experience. Consistently meet or exceed the financial, operational, and visual expectations of the company.

Customer Experience

What You'll Be Doing

Customer Connection: initiates genuine conversation to engage with the customer in a personalised way where all customers feel welcome, heard, and valued
Selling Culture supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
Omni-Channel Service: provides a frictionless customer experience by utilising technology to transact in the moment, find sizes and colours, and places orders for items not available in store

Teamwork & Communication

Team Player: builds productive relationships with peers; asks for support when needed and makes an effort to help others
Share Knowledge: participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
Employee Recognition: contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
Insights & Feedback provides insights related to the customer and employee experience and communicates feedback to Store Leadership

Visual & Business Operations

Business Acumen: understands their contribution to service, selling on every shift in order to positively impact the store’s business KPI’s
Product Flow: supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
Store Environment: maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates

Merchandising & Display

Executes stock-to-sales processes and presentation standards
Is knowledgeable of trend and supports brand messaging
Has an understanding of how the merchant process impacts business and the customer experience.

What You'll Need

Previous experience in a retail environment – not a must.
An awareness of the Anthropologie brand and its appeal to the local market.
Strong communication skills.

The Perks

Work Life Balance

‘Life Leave’ - one day a year to take time off for those big events in life, in addition to your annual leave entitlement

Wellbeing

Employee Assistance program to support with mental, physical and financial health
Discount off external gym memberships
Private Medical Insurance for eligible employees

Employee Discounts

Up to 40% employee discount at all URBN Brands

Travel

Season ticket loan for eligible employees
Cycle to work scheme for eligible employees

Continued Development

We offer structured support within the business alongside continued learning and development

#AnthroEU

Equal Opportunity Statement

URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Seniority level

Seniority level
Not Applicable

Employment type

Employment type
Part-time

Job function

Job function
General Business, Other, and Customer Service
Industries
Retail, Retail Apparel and Fashion, and Consumer Services

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