Anthropologie Assistant Visual Manager - St Albans, UK

URBN; St Albans; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading retail brand in St Albans is searching for an Assistant Visual Manager to enhance the store's visual merchandising and drive sales. The role involves supporting the Store Manager in daily operations, leading a team, and creating engaging store displays. Ideal candidates will have a strong background in visual presentations and a passion for customer service. Competitive perks include employee discounts and life leave.

Benefits

Life Leave

Employee Assistance program

Discount on gym memberships

Private Medical Insurance

Up to 40% employee discount

Qualifications

• Proven track record in driving sales through visual merchandising.
• Ability to communicate effectively and organize teams.
• Experience in identifying customer service barriers.

Responsibilities

• Support Store Manager in daily operations.
• Lead the team to achieve sales targets.
• Design and implement visual displays.

Skills

Driving sales through visual presentations

Strong communication skills

Organizational skills

Creative problem-solving

Customer service orientation

Job description

Location: 13-15 Market Place, St. Albans, AL35DP United Kingdom

Role Summary

Title: Assistant Visual Manager
Reports to: Store Manager
Objective: To achieve the Anthropologie mission of creating an 'unimagined store experience' by developing a store culture that fosters creativity, and inspires both the store team, and the customer.

What You'll Be Doing

Support the Store Manager in daily operations, leading and developing a team to achieve sales targets. Attend daily meetings and collaborate with Store Manager, to share inspiration, new ideas and pertinent information from Head Office with the store team.

• Lead by example in delivering outstanding customer service and cultivating a positive team culture.
• Assist with training, scheduling, and development of the team, conducting regular performance evaluations.
• Ensure compliance with company policies, procedures, and health & safety standards.
• Analyze sales data and customer feedback to inform commercial decisions.

Visual Merchandising & Brand Presentation

• Design and implement visually compelling displays and floor layouts that align with seasonal campaigns and marketing initiatives.
• Maintain in-store visual standards, ensuring product presentation is consistent, appealing, and aligned with brand identity.
• Monitor product performance and adapt merchandising strategies to maximize key lines and sales opportunities.
• Collaborate with head office or regional VM teams to execute visual direction
• Support sales generation by creating an environment that highlights the appearance of the product and reflects the customer's lifestyle and interests.

What You'll Need

• Proven track record of driving sales through excellent visual presentations and strong business acumen.
• Ability to communicate effectively at all levels and possess strong organizational skills.
• Can demonstrate the ability to identify barriers to frictionless customer service and implement creative solutions.
• Show willingness to pivot between tasking and sales always putting the customer as priority.
• A willingness to travel and be away from a home store for periods of time to support on new store openings and projects.

The Perks

• 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement
• Employee Assistance program to support with mental, physical and financial health
• Discount off external gym memberships
• Private Medical Insurance for eligible employees
• Up to 40% employee discount at all URBN Brands

Equal Opportunity Statement: URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability.