Andover Weyhill - Part Time Dining Area Staff Member

McDonald's United Kingdom; Andover; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a leading fast-food brand as a Customer Care Assistant where you'll be the face of McDonald's. You'll engage with customers, maintain a welcoming environment, and ensure high standards of service. McDonald's offers a dynamic work environment with supportive team interactions and numerous benefits including flexible hours, discounts, and opportunities for growth through apprenticeships.

Benefits

Fortnightly pay

Holiday pay

Extra £2 per hour from midnight to 6am

Discounts at over 830 retailers

Discounts on selected McDonald's food

Free meals on shifts

Free uniforms

Pension scheme

Opportunities for development

Free qualifications through apprenticeship

Qualifications

• Ability to maintain high energy levels while working.
• Experience in customer service preferred.
• Friendly, welcoming, courteous, and helpful attitude.

Responsibilities

• Interact with customers and ensure their needs are met.
• Maintain high standards of cleanliness in the dining area.
• Assist in organizing special events for children.

Skills

Effective communication skills

Teamwork

Customer service

Job description

McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.

As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out balloons, organising special events, looking after customers' specific needs, keeping high standards of cleanliness in the dining area and toilets and helping to create a warm and welcoming atmosphere. It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.

Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued.

Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.

Benefits package includes: fortnightly pay, holiday pay, premium rate - an extra £2 per hour on top of

basic rate between midnight and 6am, discounts at over 830 major high street & online retailers, discounts on selected McDonald's food, flexible or Guaranteed hours contracts available, free meal when you are on shift, free uniforms,

pension scheme, opportunities for development and career progression, free qualifications available through our apprenticeship scheme