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Job Summary
This post will provide comprehensive data intelligence and analytical support to inform decisions and monitor services across Mersey and West Lancashire Teaching Hospitals. This post is based with the Corporate Information and Analysis team but will have strong links to the Care Groups and service improvement team. The post holder will work with a wide range of stakeholders to deliver comprehensive data analysis and expertise to support delivery of projects.
Main Duties of the Job
- Act as a subject matter expert in relation to data and analysis.
- Provide modelling e.g. capacity and demand, to help improve the efficiency of a service.
- Provide up to date, accurate performance and outcomes intelligence, data and analysis in order to communicate with staff on operational, business and clinical matters relating to current and future service needs.
- The post holder will require excellent technical and analytic skills in order to produce sophisticated accurate and robust statistics, intelligence with little / no direction on how to fairly & visually portray a situation.
- Provide expert advice and analysis to a variety of teams across the Trust to support decision making.
- Offer expert advice and guidance on data collection.
- Develop strong relationships with external stakeholders to improve the quality of data collection and reporting.
- The post holder will be required to manage projects; from scoping improvement opportunities, engaging others in the delivery of the work and fundamentally monitoring the 'so what?' factor to identify if changes have led to real improvements for patients.
- Understanding of benefits realisation and ensuring that these are identified as part of any project, measures are developed to monitor benefits and support is given to ensure benefits are realised.
About Us
Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites. We strongly believe that the communities we serve should all have access to Five Star Patient Care.
Job Responsibilities
Key Duties
- Analyse performance, benchmarking, capacity and demand data to identify areas for improvement.
- Perform complex statistical data, process and business analysis producing sophisticated models, analytics and forecasts using statistical models, methods and processes.
- Provide analysis, interpretation and communication of highly complex data to colleagues to support decision-making.
- Produce and review regular weekly and monthly performance reports and disseminate to key contacts.
- Support colleagues to design and deliver approaches to capacity and demand assessment and modelling.
- Build strong working relationships with Directorate Managers, Clinicians and other stakeholders.
- Work closely with colleagues in IT, Finance and HR to help shape and deliver effective solutions.
- Develop and deliver reports and presentations summarising analysis communicating this to colleagues at all levels.
- Monitor and measure the benefits seen from the projects and feed good practice back to the wider organisation.
- Undertake on the ground audits to verify data.
- Utilise traditional data and wider resources including published literature, reports and locally held data sets.
- Design approaches to data collection and analysis to support strategic and project level decision making.
- Ensure that all interdependencies are taken into account in any projects.
- Plan for and support deployment / implementation of key service changes.
- Perform Cost / Benefit analysis.
- Develop and maintain relationships with internal stakeholders and suppliers.
Person Specification
Qualifications Essential
- GCSEs (A-C) in Maths and English and/or equivalent qualification and/or equivalent experience.
- Educated to degree level in numerate subject and/or equivalent qualification and/or equivalent experience.
Knowledge & Experience Essential
- Significant experience working in a highly analytical environment.
- Experience of planning, organising workload to meet deadlines.
- Practical experience of managing and coordinating multiple projects/large pieces of work.
- Demonstrable ability to transfer skills to others and communicate effectively with stakeholders.
- Basic understanding of Improvement methodology such as lean, six sigma.
- Experience of capacity and demand modelling.
Skills Essential
- Proficient in statistical data analysis, including but not limited to; regression, correlation, analysis of variance and means.
- Advanced MS-Office skills especially Excel and PowerPoint.
- Demonstrable ability to communicate through effective report writing and presentational skills.
- Problem solving; analytical techniques and interpretation of data.
- Ability to work under pressure and produce high quality work to tight deadlines.
- Strong interpersonal team working and facilitation skills.
Other Essential
- Ability to travel off site by own vehicle/or assisted driver when required.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Employer Details
Employer name: Mersey and West Lancashire Teaching Hospitals NHS Trust
Address: Knowsley Community College, Stockbridge Lane, Huyton, L36 3SD
Employer's website: https://www.merseywestlancs.nhs.uk/