Analytics Engineer II (Mid-level)

Trustpilot; City of Edinburgh; On-site; GBP 50,000 - 70,000; Full time

Job summary

Trustpilot, a high-growth company, is seeking a mid-level Analytics Engineer in Edinburgh. This crucial role bridges business and technical teams, enhancing the data landscape and enabling data-driven decisions. Join us in shaping innovative analytics solutions while benefiting from flexible working options and a competitive compensation package.

Benefits

Flexible working options

Competitive compensation package + bonus

25 days holiday per year

Paid volunteering days

Learning and development opportunities

Health cash plan and life insurance

Full access to mindfulness app

Paid parental leave

Cycle-to-work scheme

Company-wide celebrations and events

Qualifications

• Experience in cloud data warehouses and modern data stacks.
• Strong SQL skills with expertise in data manipulation.
• Ability to communicate complex technical concepts clearly.

Responsibilities

• Maintain and evolve the data warehouse and BI tools.
• Design and monitor robust data pipelines using modern stacks.
• Collaborate with teams for data integration and predictive analytics.

Skills

SQL

Data Warehousing

Data Engineering

Cloud Technologies

Data Quality Monitoring

ETL Processes

Data Visualization

Communication

Job description

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!

As a mid-level Analytics Engineer at Trustpilot, you'll be a crucial bridge between our business and technical teams, directly influencing Analytics, Data Science, Data Engineering, and Product. You'll leverage our cutting-edge modern data stack to expand and enhance our data warehouse, empowering data-driven decisions across the organisation. This role offers the exciting opportunity to shape our data landscape and contribute to innovative analytics solutions.

What you'll be doing:

• Maintain and evolve our data warehouse and business intelligence tool, providing reliable data access to users throughout Trustpilot
• Design, build, maintain, and rigorously monitor robust data pipelines and transformative models using our modern data stack, including GCP, Airflow, dbt, and potentially emerging technologies like real-time streaming platforms
• Develop and manage reverse ETL processes to seamlessly integrate data with our commercial systems, ensuring operational efficiency
• Maintain and optimise our Customer Data Platform (CDP, ensuring effective data collection, unification, and routing
• Administer and support our business intelligence tool, Looker, enabling users to provide insightful and user-friendly data visualisations
• Identify opportunities to optimise our data warehouse and development methodologies, with the goal of reduced complexity, improved performance, and cost efficiency
• Collaborate with Analysts and Data Scientists to prepare and model data for predictive analytics and AI/ML initiatives
• Implement and maintain data observability and quality monitoring solutions, including custom alerting, to ensure the reliability and integrity of our data assets
• Work closely with Engineering teams to understand their data needs, collaborate on data integration projects (e.g., web tracking via tracking plans), and build collaborative working relationships

Who you are:

• You advocate a "data as a product" mindset, with a focus on documentation, rigorous reviews, and data accuracy
• You are highly experienced in cloud data warehouses, modern data stacks, and best practices in data engineering
• Your proficiency in SQL includes a wealth of experience in data manipulation, querying, and optimisation
• You are curious, proactive, and interested in the impact of data and technology in business
• You advocate for test-driven development and understand the critical role of high-quality data
• Your communication and stakeholder management skills are highly skilled, allowing you to collaborate effectively across technical and non-technical teams
• You can explain complex technical concepts clearly and succinctly
• You thrive in cross-functional environments, working closely with Engineering, Data Science, and business teams
• Experience with CDP and event tracking platforms like Segment or Hightouch, particularly in event tracking governance
• Familiarity with observability tools, data quality monitoring, and data DevOps practices

What's in it for you?

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, increasing to 28 days after 2 years of employment
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
• Pension and life insurance Health cash plan, online GP, 24/7 Employee Assistance Plan
• Full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Season ticket loan and a cycle-to-work scheme
• Central office location complete with all the snacks and refreshments you can ask for
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.

About us

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve.

Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.

We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh -- it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas.

Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you -- we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go.

Join us at the heart of trust.

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.