Analytical Team Leader

Nabla; Greater London; Hybrid; GBP 48,000 - 57,000; Full time

Benefits offered by this job

Flexible working environment

Volunteer time off

LinkedIn Learning

Employee-Assistance-Program (EAP)

Job summary

NIQ in the United Kingdom is seeking a Team Leader to head the Retail Customer Success analysts, guiding day‑to‑day operations and shaping strategic insights for a major grocery retailer.

You will coach a team, build strong client partnerships, ensure clear storytelling, and drive commercial impact across datasets with a hybrid London or Oxford base.

Qualifications

• Proven experience in FMCG, retail, or market research analytics.
• Experience leading or coaching others, with a passion for developing talent.
• Strong analytical capability and ability to translate data into actionable insight.
• Strong commercial awareness and understanding of business drivers.

Responsibilities

• Lead, coach, and develop a team of analysts to deliver high‑quality insight.
• Build and maintain strong relationships with senior client stakeholders.
• Oversee delivery of insight ensuring outputs are clear, relevant, and actionable.
• Support the team in responding to planned and ad‑hoc client needs.
• Stay close to the work, providing hands‑on support on complex projects.
• Collaborate with internal stakeholders to ensure seamless delivery.

Skills

Team leadership

Stakeholder management

Analytical thinking

Storytelling

Commercial awareness

People-focused leadership

Job description

Job Description

As a Team Leader in the Retail Customer Success team, you will be working collaboratively with a large UK grocery retailer. You will lead a team of capable Analysts to deliver high-quality, actionable insights that support both day‑to‑day decision making and longer‑term strategic thinking.

This is a highly collaborative, hands‑on leadership role. You will work closely with retailer stakeholders and NIQ teams, combining Scanning, Panel and other datasets to ensure insight is consistently clear, relevant, and impactful.

You will play a key role in shaping how insight is delivered—coaching your team to translate data into meaningful recommendations, while building strong and trusted relationships with the client.

Salary: 48000 GBP to 57000 GBP gross per year. Placement within the range will depend on objective criteria including experience, skills, and internal equity considerations. We are committed to equal pay and pay transparency. Remuneration decisions are made using gender‑neutral and objective criteria.

Key Responsibilities

Team Leadership & Development

• Lead, coach, and develop a team of analysts to deliver consistently high‑quality insight. Create a strong team culture focused on curiosity, accountability, and continuous improvement.
• Provide clear direction, support prioritisation, and ensure high standards of output.
• Actively develop team capability across analysis, storytelling, and client engagement.

Client Partnership & Ownership

• Build and maintain strong relationships with key senior client stakeholders.
• Act as a trusted partner, ensuring insight is aligned to the client’s priorities and challenges. Oversee delivery of insight, ensuring outputs are clear, relevant, and actionable.
• Support the team in responding effectively to both planned and ad‑hoc client needs.

Insight Quality & Delivery

• Ensure a high bar for analytical quality, accuracy, and storytelling across all outputs. Guide the team in translating business questions into structured analytical approaches.
• Review and shape key deliverables to maximise clarity and commercial impact.

Stay close to the work—providing hands‑on support on complex or high‑priority projects.

Strategic & Commercial Impact

• Build strong understanding of the client’s business, categories, and market dynamics.
• Identify opportunities to deepen value through insight and analysis.
• Work closely with Account Director, contributing to account planning and ongoing development of the client partnership.

Collaboration & Capability Building

• Work closely with internal stakeholders to ensure seamless delivery.
• Share best practice and insight approaches across teams. Contribute to building a high‑performing, insight‑led culture within the wider organisation.

Experience & Skills

• Proven experience in FMCG, retail, or market research analytics.
• Experience leading or coaching others, with a passion for developing talent.
• Strong analytical capability and ability to translate data into actionable insight. Demonstrated ability to manage stakeholders and build trusted relationships.
• Strong commercial awareness and understanding of business drivers. Confident presenter with strong storytelling skills.

Key Behaviours

• People‑Focused Leader: Invests in developing others and building a strong team culture.
• Insight‑Led: Passionate about turning data into meaningful, actionable insight.
• Hands‑On & Accountable: Takes ownership while staying close to delivery.
• Commercially Minded: Focuses on impact and client outcomes.
• Collaborative Influencer: Builds strong relationships and brings people together.

What we Offer

We provide the most complete and trusted view of consumers and markets in 90 countries covering 90% of the world’s populations. Focusing on consumer‑packaged goods manufacturers and retailers, we combine unparalleled datasets, pioneering technology, and the industry’s top talent to create insights that unlock innovation and redefine what’s possible.

Working within our Retail Customer Success team gives you access to:

• A flexible, people‑first culture.
• Strong career and leadership development opportunities.
• The opportunity to lead a team supporting a major UK retailer.
• Exposure to a broad range of categories and market dynamics.
• Access to industry‑leading analytical tools and data.

This is a full‑time role based in either London or Oxford offering a hybrid working mode combining working from home and client offices.

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee‑Assistance‑Program (EAP)

Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation or gender identity), national origin, age, disability, genetic information, marital status, veteran status or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit https://nielseniq.com/global/en/news-center/diversity-inclusion