Analyst - Open Banking Compliance Product Advisory

Hispanic Alliance for Career Enhancement; Greater London; On-site; GBP 45,000 - 70,000; Full time

Job summary

An established industry player is seeking a detail-oriented Open Banking Compliance Analyst to support its growing business in the UK and Europe. This role involves providing compliance advisory services, assessing outsourcing and complaints management, and preparing strategic reports for senior management. The ideal candidate will have 3 to 5 years of compliance experience, preferably in a payment service provider or bank, and a strong understanding of Open Banking regulations. Join a dynamic team and contribute to the development of compliance policies and frameworks in a collaborative environment.

Qualifications

• 3 to 5 years of compliance experience, preferably in Open Banking.
• Strong knowledge of compliance requirements and metrics reporting.

Responsibilities

• Provide compliance advisory services and document compliance requirements.
• Assess and report on outsourcing and complaints metrics.
• Prepare reports for senior management to inform strategic decisions.

Skills

Compliance Advisory

Outsourcing Management

Complaints Management

Stakeholder Management

Attention to Detail

Problem Solving

Job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential.

Title and Summary

Analyst - Open Banking Compliance Product Advisory

Overview

Open Banking is a worldwide phenomenon, often driven by regulatory action. It represents a massive change in the financial services markets. In Europe through PSD2, it is now a reality; and around the world, other markets are actively discussing the adoption of similar approaches.

Mastercard is developing a global Open Banking business to capitalize on this new, global market opportunity. In the long term, this business is expected to be a very significant contributor to Mastercard's global revenues. Initially, our sales focus is across Europe, and we have launched our first product offerings; see www.mastercard.com/openbanking.

Mastercard has created and is running a successful Open Banking Business in Europe, and through acquisitions, other parts of the globe. This role is to support the expanded services we will be offering in the United Kingdom and Europe.

Role

The Open Banking Compliance Analyst supports the wider Mastercard Open Banking team by undertaking general compliance advisory activities, focusing on outsourcing, complaints management, governance reporting, and general project management.

The role suits a well-organized individual who enjoys researching and thinking critically, possesses keen attention to detail, and can navigate cross-functional teams collaboratively. Reporting to a Manager in the Legal Compliance team, this role works under general supervision.

Key Responsibilities

1. Provide compliance advisory services to business areas by documenting compliance requirements and advising on policies and procedures.
2. Assess, monitor, and report on issues management, outsourcing, and complaints metrics/SLAs, identifying areas for improvement.
3. Summarize key regulations related to Open Banking and map relevant controls.
4. Prepare reports for senior management to inform strategic decisions.
5. Support the development and maintenance of compliance policies, procedures, and frameworks aligned with legal obligations and organizational goals.
6. Stay updated on relevant Open Banking regulations to inform stakeholders of legal or regulatory changes.
7. Assist in developing and implementing continuous improvement projects for the Open Banking Risk and Compliance team.

All about You

• 3 to 5 years of compliance experience at a PSP or Bank; experience in Open Banking is desirable.
• Strong knowledge of Complaints and Outsourcing compliance, with experience in compliance requirements and metrics reporting.
• Ability to function effectively in a highly matrixed environment.
• Self-motivated with strong organization, time management, and attention to detail.
• Collaborative, willing to share best practices, and capable of managing multiple initiatives.
• Stakeholder management skills to build cross-functional relationships across different countries and cultures.
• Problem-solver who can navigate complex environments.
• Positive, proactive attitude.

Communication Skills

• Excellent written and verbal communication skills for explaining complex topics and drafting technical documents for diverse audiences.
• Strong listening and presentation skills at all levels.
• Willingness to actively engage and ensure the right outcomes.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks carry inherent risks. Every Mastercard employee or representative must:

• Adhere to Mastercard's security policies and practices;
• Ensure confidentiality and integrity of accessed information;
• Report any suspected security violations or breaches;
• Complete mandatory security trainings.