Analyst, ICS Control Management UK Legal Entity

American Express; Greater London; Hybrid; GBP 42,000 - 60,000; Full time

Benefits offered by this job

Competitive base salaries

Bonus incentives

Comprehensive medical, dental, vision,

Life insurance

Flexible working model (hybrid onsite/

Job summary

American Express seeks an Analyst for ICS Control Management UK Market Legal Entity. You will collaborate with multiple partners to embed risk governance and operational risk management in day-to-day operations, supporting regulatory changes integration and risk reporting.

Key responsibilities include assisting in execution plans for control gaps, supporting framework implementation, and coordinating governance committees while sharing insights across the Legal Entity.

Qualifications

• Experience in operational risk management within risk and/or internal audit functions.
• Understanding of critical operational risk management lifecycle activities.
• Strong project management, communication, and interpersonal skills.
• Experience in process governance, aligning with policies/regulatory frameworks/operational standards.
• Analytical and problem-solving abilities with data-driven risk analysis.

Responsibilities

• Assist in execution plans for operational risk management within the business unit, including guidelines and project plans for remediation.
• Support implementation of parts of the operational risk framework for effective risk management.
• Help communicate risk governance framework basics across business units.
• Assist with aggregate reporting, approvals, and change-the-function activities for the BU.
• Monitor integration of regulatory changes into the Operational Risk framework and training materials.
• Support Legal Entity Governance & Operational Risk committees with materials, follow-ups, and documentation.
• Share insights and best practices across the team and the Legal Entity.

Skills

Operational risk management

Lifecycle activities understanding

Project management

Communication

Analytical thinking

Education

Bachelor's degree in Finance/Business/Risk Mgmt.

Job description

Job Description

ICS Governance & Control sits within International Card Services (ICS) which comprises of all the issuing functions across all 28 international markets excluding the US - colleagues operate across a variety of geographies and disciplines. ICS issues products to our Consumer and Commercial customers - the organization is an integral part of the global growth strategy for American Express; offering differentiated products and services is critical to our success and promises to drive significant growth and value through the delivery of innovative products, tailored to the needs of our customers. Our organization helps our international businesses manage risk, respond to new regulation, and develop new products while creating and nurturing effective partnerships across multiple key stakeholders across the organisation.

The objective of the ICS Control Management Legal Entity UK Market Team is to provide specialized and strategic operational risk advisory to the business on product and service areas to ensure an effective control environment exists that delivers on all operational risk obligations supporting the Legal Entity.

ICS Control Management organization is looking for an Analyst of ICS Control Management UK Market Legal Entity focused on ensuring control management is embedded in the day-to-day operations of our business. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.

Responsibilities

• Assists in specific areas of execution plans for operational risk management within the business unit (BU), including BU specific guidelines, project plans, etc. for resolution of control gaps, mitigation of risk and remediation.
• Support the implementation of parts of the operational risk framework to enable effective risk management and decision making in the BU.
• Help facilitate the understanding and use of the risk governance framework basics across BUs through regular communication.
• Assist with aggregate basic level reporting, approvals/exceptions and support "change-the-function" activities for the BU.
• Follow processes to ensure and monitor the integration of regulatory changes & updates into the Operational Risk framework and training materials.
• Support functioning of Legal Entity Governance & Operational Risk committees (i.e. coordinating materials, conducting follow ups, presentation review and ensuring risks/issues and decisions are properly documented).
• Support sharing insights, better practices, themes, etc. within the team, and across the Legal Entity.

Qualifications

Required Qualifications

• Experience in operational risk management (e.g., within Risk and/or Internal Audit function).
• Understanding of critical operational risk management lifecycle activities.
• Project management, communication, and interpersonal skills.
• Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards.
• Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively.

Preferred Qualifications

• Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous.
• Experience in at least one of the following:
• Provide support of implementing the operational risk governance frameworks.
• Supporting of creating, communicating and ensuring understanding and adherence to operational risk procedures and standards.
• Assisting the operational risk exam management processes

Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.

About Us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About The Team

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.