Analyst, Freight Audit

Infios; Ellesmere Port; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

An innovative firm is seeking an analyst for its Freight Audit team, offering a hybrid work environment in Ellesmere Port. This role involves auditing invoices, analyzing rate tariffs, and collaborating with clients to enhance supply chain efficiency. Ideal candidates will possess strong problem-solving and communication skills, along with proficiency in Microsoft Office. The company values diversity and inclusion, providing opportunities for personal and professional growth within a supportive environment. Join a team dedicated to transforming supply chains through innovative solutions and collaborative efforts.

Qualifications

• Strong analytical skills with attention to detail for auditing invoices.
• Proficiency in Microsoft Office, especially Excel for report creation.

Responsibilities

• Manage freight audit invoice volumes and perform carrier analyses.
• Communicate with customers and carriers to resolve issues.

Skills

Task prioritization

Problem-solving

Interpersonal skills

Communication skills

Microsoft Excel

Microsoft Word

Microsoft Outlook

Education

Business degree

Information Technology degree

Knowledge of Supply Chain

Logistics knowledge

Tools

Microsoft Office

Job description

If you are seeking a meaningful career where passion drives actions and continuous improvement is key, you have come to the right place. We develop innovative technologies to enhance supply chains.

We are a leader in supply chain software solutions, helping organizations streamline operations, reduce costs, and improve efficiency.

Infios has an opening for an analyst in our Freight Audit team, working from our Ellesmere Port offices on a hybrid basis. Working closely with David Irvine and his growing team, you will be the first point of contact for our clients' questions and requests, providing timely and appropriate responses.

Your responsibilities will include managing freight audit invoice volumes, performing carrier audit analyses to identify savings, and collaborating with our client service team to report observations and support resolution of transportation and audit issues. You will ensure audit exceptions are handled accurately and efficiently, maintaining the integrity of agreements between customers and carriers.

This role offers opportunities for personal development and potential career progression within the company.

Typical daily activities include:

• Auditing customer invoices for discrepancies such as incorrect discounts, invalid charges, audit rule exceptions, and incorrect rates, ensuring compliance with audit standards.
• Analyzing and interpreting rate tariffs for accurate integration into the Infios rate engine, maintaining up-to-date SOP documentation for knowledge sharing and process consistency.
• Managing daily workload across assigned accounts, prioritizing tasks, and collaborating with internal departments and regions to support setup and automation initiatives.
• Supporting and training colleagues, fostering a culture of cross-training, and keeping team members informed about rate and carrier changes or compliance requirements.
• Communicating with customers and carriers to manage exceptions, gather feedback, and maintain professional relationships to support issue resolution and process improvement.
• Participating in daily team meetings, providing updates, sharing insights, and communicating feedback to drive improvements and automation efforts.

What you bring to the team:

• Effective task prioritization and time management skills in a fast-paced environment.
• Strong problem-solving abilities, proactive mindset, and minimal supervision.
• Excellent interpersonal and communication skills, with a collaborative and professional approach.
• Proficiency in Microsoft Office, especially Excel, Word, and Outlook, with report creation and interpretation skills.
• Educational background in Business or Information Technology is preferred; knowledge of Supply Chain, Logistics, or Transportation carrier operations is highly desirable.

Why join us?

At Infios, we seek partners in innovation, growth, and purpose. We are committed to creating a future where supply chains work better through diversity, equity, and inclusion. We value and celebrate diverse perspectives and experiences and are proud to be an equal opportunity employer. We encourage applicants from all backgrounds to apply, and all qualified candidates will receive equal consideration for employment regardless of gender, age, race, religion, ethnicity, sexual orientation, disability, or veteran status.

Locations include Preston, Chester, Crewe, Liverpool, Manchester, Stoke.