Analyst, CTO Performance

European Bank for Reconstruction and Development; City of Westminster; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A prominent international financial institution in the UK is seeking an Analyst to assist the CTO Transformation Office. Responsibilities include providing management information, conducting performance analysis, and designing KPI dashboards. Candidates should have a degree or relevant experience, be fluent in English, and possess excellent analytical and organizational skills. This role offers a unique opportunity to contribute to the Bank's strategic objectives in a hybrid work environment that values flexibility and inclusiveness.

Benefits

Comprehensive employee benefits

Hybrid workplace

Diverse working environment

Qualifications

• Experience as a business analyst or consulting role with multitasking abilities.
• Ability to cope well under pressure and manage time effectively.
• Excellent written and oral communication skills.

Responsibilities

• Provide timely management information for decision-making.
• Conduct detailed analysis of performance and risk information.
• Design and manage KPI reporting dashboards aligned with business objectives.
• Assist in the preparation of internal and external reports.

Skills

Fluent English

Organizational skills

Analytical skills

Interpersonal skills

Attention to detail

Data management knowledge

Education

Degree qualified or relevant experience

Tools

Microsoft Office Suite

Tableau

PowerBI

Job description

Overview

The focus of the role is to assist the CTO Transformation Office in the formation and execution of the CTO group's strategic and operational objectives. The Analyst is responsible for the collation and analysis of data as well as the generation of reports, documentation, and research to enable the Team to achieve its objectives and manage risks effectively.

Background: The Transformation Group comprises the Transformation Office, Data and Transformation, Information Technology and Corporate Services. The Group are responsible for ensuring the Bank has the right governance, processes, facilities, working space and technology in place, to perform at its best and deliver to the Bank's strategy and vision. The Transformation Office oversees the Bank's transformation agenda and the Multi-Year Investment Plan. It supports the Bank's mission and goals by providing high quality services, technology, and change expertise that enable departments to achieve core operational objectives; putting our clients at the heart of our business. This team works in particularly close partnership with the business as well as various centres of expertise, including Human Resources, Communications and Finance. The team plays a key role in supporting the VP and the CTO management team to achieve our operational ambitions, taking particular responsibility for risk management, cross-departmental initiatives within CTO and selective engagement in strategic initiatives for the Bank, such as sustainable operations, workplace behaviours, SSA expansion and more.

Responsibilities

• The role provides timely management information to support decision-making and updates to relevant governance forums, for example the monthly CTO Ops meeting and quarterly CTO leadership meetings.
• Undertake detailed analysis of performance and risk information, highlighting any trends and points of interest, to support business planning & management decisions.
• Design and manage regular and ad-hoc KPI reporting dashboards aligned to our business objectives. This consists of using multiple systems (such as SAP, KeyedIn, ServiceNow, Tableau, PowerBI and Microsoft Office tools) and data extracts in various formats that will require structured data analysis.
• Support engagement in selected strategic initiatives, for instance by supporting data analysis, ensuring effective coordination of activities, and undertaking regular reporting.
• Assist in the preparation of internal and external reports on CTO performance, risks and issues.
• Maintain and update the department intranet pages, including working with stakeholders within the Group to prepare regular communications such as internet articles and newsletters.
• Support the CTO in planning and organisation of meetings as required.
• Identify & recommend areas for process improvement and coordinate the design & implementation of changes.

Qualifications

• Degree qualified or relevant experience
• Fluent English, with excellent written and oral communication skills
• Experience as a business analyst or consulting role with demonstrated ability to support multitask and prioritise, demonstrated agile ways of working preferred.
• Very good organisational skills, proactive and flexible attitude to work essential.
• Excellent interpersonal skills and ability to work effectively in teams as well as independently;
• Quantitative/numerical skills are critical with the ability to measure internal targets, monitor performance, and provide insights through analysis.
• Knowledge of data management capabilities particularly data governance and data quality.
• Demonstrated, strong analytical and presentation skills.
• Good communications skills.
• Attention to detail and eye for accuracy.
• Ability to cope well under pressure.
• Willing to work overtime as and when required, sometimes at short notice.
• Excellent interpersonal manner, including tact and diplomacy.
• Ability to exercise judgment on and deal discretely with confidential/sensitive information and data.
• Ability to take on responsibility.
• Excellent time-keeper.
• Computer literate: Microsoft Outlook, Word, Excel, PowerPoint.
• Knowledge of Tableau and/or PowerBI desirable.

Benefits

Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in.

At EBRD, our Values – Inclusiveness, Innovation, Trust, and Responsibility – are at the heart of how we work. We bring these to life through our Workplace Behaviours: listening well and speaking up, collaborating smartly, acting decisively with full commitment, and simplifying to amplify our impact. These principles shape our culture and define our success. We seek individuals who not only share these values but are also committed to embedding them in their daily work, fostering a positive and high‑performing environment.

• Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in.
• A working culture that embraces inclusion and celebrates diversity. Our workforce reflects a broad range of backgrounds, perspectives, and experiences, bringing fresh ideas, energy, and innovation and enhancing our ability to serve our clients, shareholders, and counterparties effectively.
• A hybrid workplace that offers flexibility to teams and individuals; that is based on trust, flexibility and connectedness.
• An environment that places sustainability, equality and digital transformation at the heart of what we do.
• A workplace that prioritises employee wellbeing and provides a comprehensive suite of competitive benefits.

Equal Employment Opportunity

Diversity is one of the Bank's core values which are at the heart of everything it does. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, gender identity, sexual orientation, age, socio‑economic background or disability. Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration).

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