Analyst - Credit and Collections

Wesco; Chesterfield; On-site; GBP 28,000 - 42,000; Full time

Job summary

Wesco seeks a Credit & Collections Analyst to monitor overdue accounts, verify credit information, and contact customers to secure payments. You will work with sales, operations, finance, and contract administration to gather documents and load into the contract tracking tool for approval.

Responsibilities include evaluating credit worthiness, resolving disputes, and performing reconciliations with a focus on accuracy and timely collections.

Qualifications

• Associate's degree required in accounting, finance, supply chain or business.
• NACM or similar licenses/designations preferred.
• 1–3 years experience in accounts receivable, accounting, finance, supply chain, or business.
• Familiarity with MS Office (Outlook/Excel/Word) and ERP platforms.
• Experience in B2B credit and collections in high-volume environment.
• Experience with trade credit providers (D&B/Experian/Equifax/NACM/CreditSafe).
• High level Excel knowledge preferred.
• Strong written and verbal communication and interpersonal skills.

Responsibilities

• Monitor past-due invoices and perform high-volume collection activities by phone, email, or portal.
• Identify root causes of disputes for unpaid/short-paid invoices and document reasons.
• Conduct customer account reconciliations, researching unapplied cash, credits, and unearned discounts.
• Evaluate collectability and perform write-offs within authority.
• Obtain credit information to rate credit worthiness of new and existing accounts.
• Collaborate with sales, operations, finance, contract administration, and master data teams to gather documents and load into tracking tools for approval.

Skills

Communication skills

Independent work

Attention to detail

Organizational skills

Teamwork

Problem solving

Education

Associate's Degree in Accounting/Finance/Supply Chain/Business

Tools

Microsoft Excel

Outlook

ERP systems (Oracle/DAX/AS400)

Job description

Job Description

As a Credit & Collections Analyst, you will be responsible for collecting and maintaining basic credit information. You will assist reviewing and verifying overdue accounts. You will contact customers to confirm outstanding payments and renew credit information to help minimize outstanding debts.

Responsibilities

• Monitors past due invoices and make a high-volume of collections contacts via phone, e-mail, or customer portals.
• Works with the customer to determine root cause of dispute for unpaid or short-paid invoices. Identifies and documents detailed reason.
• Performs customer account reconciliations, including research of unapplied cash, and credits and unearned discounts.
• Evaluates collectability of unearned cash discounts, finance charges, small dollar invoices, etc. and performs write-offs of uncollectable amounts within their level of authority.
• Obtains appropriate credit information to rate credit worthiness of new and existing accounts within assigned portfolio.
• Works cross-functionally with sales, operations, finance, contract administration, and customer master administration teams to gather and review documents, including purchase orders, credit applications. And loads into contract tracking tool for approval by financial services management and partners.
• Reviews orders on credit hold by assessing credit worthiness of customers, including financial ratings, open invoices, in-process payments and backlog, and makes recommendations for order release to supervisor.

Qualifications

• Associate's Degree in Accounting, Finance, Supply Chain, or Business required; Bachelor's Degree preferred
• Licenses/Certificates/Designations - NACM or similar preferred
• 1 year required, 3 years preferred, of experience with accounts receivable, accounting, finance, supply chain or general business
• 1 year required, 3 years preferred, of knowledge of computer system applications: Microsoft Office, including Outlook, Excel, and Word, and familiarity with an ERP platform (e.g., Oracle, DAX, AS400 etc.) required.
• 1 year required, 3 years preferred, of commercial, business to business, credit and collection experience in a high-volume environment required
• 1 year required, 3 years preferred, of Working with trade credit and other third parties (e.g., D&B, Experian, Equifax, NACM, CreditSafe) to obtain credit information
• High level of Excel knowledge preferred
• Strong written, oral communication and interpersonal skills with a positive disposition
• Strong organizational skills and solution-oriented philosophy preferred
• Ability to work independently as well as in a team environment
• Strong attention to detail with a passion for accuracy
• Willingness to accommodate temporary working hour changes as required by workflow is preferred
• Ability to prioritize tasks and demonstrate a willingness to accept new challenges is preferred

About The Team

At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.

Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive.

Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.

Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.

Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

This posting is for a current, active vacancy intended for immediate hire.