Analyst-Business Systems

American Express; Brighton; Hybrid; GBP 40,000 - 75,000; Full time

Job summary

An exciting opportunity awaits as a Business Systems Analyst within a dynamic MIS & Analytics Team. This role is pivotal in enhancing the global servicing network through best-in-class analytics and reporting. You will leverage your analytical skills and technical expertise to develop Tableau dashboards, synthesize complex data, and provide actionable insights that drive business performance. Join a forward-thinking organization that values integrity and fosters a supportive environment, where your contributions will be recognized and celebrated. Embrace a career journey that is both unique and fulfilling, with ample opportunities for growth and development.

Benefits

Competitive base salaries

Bonus incentives

Flexible working model

Comprehensive medical benefits

Generous paid parental leave

Access to wellness centers

Confidential counseling support

Career development opportunities

Qualifications

• 3+ years of experience in Quantitative Business Analysis or Data Science.
• Proficiency in SQL and data visualization tools like Tableau.

Responsibilities

• Synthesize complex information to provide business insights.
• Develop and publish reports to support business objectives.

Skills

Quantitative Business Analysis

Data Science

SQL

Data Visualization (Tableau)

Statistical Analysis

Data Manipulation

Time Management

Education

Bachelor's Degree in a Quantitative Field

Tools

Tableau

Hive

Job description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you, with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and our powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, in an environment where everyone is seen, heard, and feels like they belong.

Join Team Amex and let's lead the way together!

This is an exciting and dynamic position of Business Systems Analyst in the MIS & Analytics Team. We are responsible for enabling the global servicing network process to be the most efficient and effective by establishing our best-in-class MIS and analytics function. The MIS and analytics in scope covers a dynamic and fast-paced global credit environment, including traditional credit products and new products introduced to the marketplace.

How will you make an impact in this role?

The ideal candidate will be a highly analytical individual with deep technical skills to support Tableau dashboard development, reporting packages, and provide insights by leveraging analytical techniques to explain business performance. The candidate will possess a keen eye for detail, excellent problem-solving abilities, and a passion for using data to enhance business performance.

Key Responsibilities:

1. Synthesize and organize complex information to provide business insights and perform analytics to understand performance trends.
2. Develop and publish periodic reports to support business objectives.
3. Link analytics and insights to ongoing strategic initiatives.
4. Apply various data analysis tools and techniques to identify opportunities for operational & MI enhancements.

Minimum Qualifications

• 3+ years with relevant experience in Quantitative Business Analysis/Data Science
• Bachelor's Degree or equivalent experience, preferably in a quantitative field.
• Proficiency in Hive/SQL is essential with good experience handling large datasets.
• Proficiency in data manipulation, statistical analysis, and data visualization tools especially Tableau.
• Strong time management skills and a proven ability to consistently deliver on preset timelines.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.