Analyst, Business Change

National Grid; Boston; On-site; USD 82,000 - 97,000; Full time

Job summary

A leading energy provider is hiring an Experienced Analyst to support process improvement and advance data analysis capabilities. This role will involve collaborating with leadership to enhance operational efficiency through insightful data analysis and addressing complex system-wide challenges. Candidates should possess excellent communication skills, project management experience, and proficiency in MS Office tools such as Power BI. The position offers a salary range of $82,000 to $97,000 annually, along with opportunities for career advancement.

Qualifications

• Proven ability to influence and inspire cross-functional teams.
• Experience analyzing large datasets for performance insights.
• Training in Lean Six Sigma, PMP, or Prosci preferred.

Responsibilities

• Support the Manager of Process and Performance Improvement.
• Identify improvement opportunities to increase operational efficiency.
• Provide data analysis to solve complex problems.
• Collaborate with project managers on initiatives.

Skills

Excellent communication and interpersonal skills

Project Management experience

Experience in developing and analyzing key performance indicators

Proficiency in MS Office tools

Understanding of project or process management methodologies

Change Management experience

Financial background

Knowledge of gas utility operations

Bachelor’s degree

Education

Bachelor’s degree

Tools

Power BI

PowerApps

Power Automate

Job description

About us

National Grid is hiring an Analyst for our Business Change Department in Waltham, MA/ Brooklyn, NY/ Syracuse, NY/ Melville, NY.

Every day, we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating, and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful, we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow both ourselves and our business.

Job Purpose

We are seeking an experienced Analyst to support the Manager of Process and Performance Improvement in advancing the data analysis capabilities of the NY Gas Business and optimizing business processes. This role involves providing detailed and insightful data analysis, understanding various business drivers, and possessing the ability to encourage organizational change.

Key Accountabilities

• Develop and foster a culture of innovation in the end-to-end process, advising leadership on the impact of existing policies, processes, and ways of working with stakeholders
• Work with the leadership team to identify improvement opportunities to increase operational efficiency
• Provide support to solve complex system-wide problems
• Collaborate with Gas Program Delivery project managers on initiatives and work with stakeholders to accomplish tasks and bring projects to completion
• Assist the Manager and Director in the overall delivery of process performance and coordinate across the matrixed support functions of the organization

Qualifications

• Excellent communication and interpersonal skills, with the ability to influence and inspire cross-functional teams and senior stakeholders.
• Project Management experience
• Experience in developing and analyzing key performance indicators and performing detailed analysis with large datasets.
• Proficiency in MS Office tools, particularly Power BI, PowerApps, and Power Automate.
• Understanding of project or process management methodologies.
• Change Management experience
• Financial background.
• Knowledge of gas utility operations.
• Bachelor’s degree required.
• Training and/or certifications in Lean Six Sigma, PMP, Prosci, etc. preferred.

More Information

Salary

$82,000 - $97,000 a year

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Internal candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144 .