AML Officer - MGA

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The Role:

The responsibilities of this role are to perform core AML/CTF and Customer due diligence, PEP, Sanctions and associated compliance tasks as well as financial crime risk assessments of new and existing customers, to help secure compliance with law and regulation. The role assists the Group Money Laundering Reporting Officer (MLRO) and Group Safer Gambling (SG) Manager. The role is to be performed across the MGA – [The Malta Gaming Authority] market.

Duties and Responsibilities:

1. Timely, efficient, and accurate Due Diligence (DD) checks of new and existing customers, ensuring records are accurate in all systems and that supporting documentation is scanned and filed correctly within agreed timelines.
2. Performing PEP, Sanction as well as Adverse Media checks and analysing the results to eliminate or confirm matches.
3. Communicating professionally and confidently with stakeholders including colleagues, account managers, Risk team and customer relations as part of the DD process.
4. Preparing AML and Player Protection management information (MI) from different sources (e.g. MixMax, KPIs, RMS, Sisense, GBG Report, Internal workflows, Gantt Chart Efficiency) for reporting to the senior management team.
5. Ensuring that action taken on customer accounts is in adherence with both internal policies and procedures as well as that set out by the regulator.
6. Keeping up to date with all regulatory changes and guidance in line with the relevant regulatory governing bodies.
7. Monitoring and recording enforcement action taken by the regulator with operators and extracting relevant information.
8. Learning outcomes to improve existing processes and procedures.
9. Making practical and acceptable recommendations where systems and procedures are in need of enhancement to counter the risk of financial crime.
10. Reviewing and recording suspicion submissions and escalating to the appropriate agency/regulator.
11. Reviewing and maintaining AML/CTF Policies and Procedures.
12. Creating and providing AML training to new starters and other areas of the business.
13. Adhering to and inputting into internal processes and procedures outlined in guidance documents, RG, Policy, Customer Interaction Guidance, and Best Practice & Guidance as set out by the regulator applicable to the market.
14. Conducting interactions with customers via phone and email.
15. Reviewing financial documents to assess SOW.

General Compliance:

1. Providing additional support to the Head of Compliance and team where and when required.
2. Participation in ad hoc and project work as required e.g., remediation projects, process changes.
3. Conducting audit training to learn from reviews conducted in relation to AML/CTF requirements.
4. Completing additional tasks assigned from Management for new projects or efficiency improvements.
5. Delivering AML e-learning and face-to-face training to all departments across the business to ensure a minimum level of AML awareness is met.
6. Upskilling other departments on AML/CFT processes and procedures.
7. Developing AML/CTF policies and procedures to assist in future improvements.
8. Creating internal controls applicable for the market depending on specific regulation.
9. Completing tasks, projects, and workload at a level that maintains high levels of quantity and quality.
10. Attending webinars and conferences to stay in touch with industry developments and establish relationships with providers to potentially enhance current methods.

Technical knowledge:

• Confident in using Microsoft Excel, Word, PowerPoint, RMS, JIRA, and new systems implemented within the business.
• Experience of AML within a regulated sector, KYC analysis of clients, and understanding of the customer due diligence process.
• Experience in communicating with customers via Phone and Email (in English) is essential.
• Knowledge of the Money Laundering Regulations within the UK and other European markets regulations is beneficial but not essential.
• Experience in undertaking financial crime/AML investigations including, where appropriate, the reporting of SARs regulations is beneficial but not essential.
• Confident in using Microsoft Office applications and/or Gsuite.
• Safer Gambling experience is beneficial but not essential as full training will be provided.

Personal Development:

• Complete and record internal e-learning to stay up to date with current internal processes and procedures.
• Engage in continuous learning by researching relevant industry-recognized qualifications and presenting a business case for obtaining such qualifications.
• This role offers the opportunity to undertake a six-month MLRO development programme, leading to potential roles as DMLRO or MLRO of another market.

GIMO Benefits:

Our generous benefits package [applicable to UK-based employees] includes but is not limited to:

• Hybrid working [3 days in office/2 days remote]
• Work from abroad up to 4 weeks/year.
• Pizza and drinks every Friday.
• Pension Scheme
• Private Health Insurance
• Perkbox
• Employee Wellbeing
• Learning and Development Programmes
• Staff social engagement activities

More benefits are available and will be discussed once successful.

GIMO is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.