AMD Co-Ordinator

Betsi Cadwaladr University Health Board; Abergele; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in North Wales is seeking a dedicated individual to join their team as a secretarial support specialist. In this role, you will be integral to the efficient running of the AMD service, handling audio typing, diary management, and patient correspondence. This position offers a unique opportunity to contribute to a vital health organization that serves a large community. If you are passionate about helping others and thrive in a dynamic environment, this role is perfect for you. Join a team that values equality and diversity in a supportive workplace.

Qualifications

• Essential: GCSE Maths & English, RSA Grade 1.
• Desirable: Knowledge of WPAS/Hospital administration systems.

Responsibilities

• Prepare and organize patient case notes for clinics.
• Provide secretarial services to the consultancy team.

Skills

Audio Typing

Diary Management

Communication Skills

Microsoft Office

Welsh Language Skills

Education

GCSE Maths

GCSE English

RSA Grade 1

AMSPAR/NVQ

Tools

WPAS/Hospital Administration Systems

Job description

Job Overview

The post holder will actively participate in the effective and efficient running of the AMD service. This will include audio typing of clinics, medical correspondence, and diary management with contact with patients, GPs, relatives, and carers. The post holder will also provide secretarial support to the consultancy team.

At all times, the post holder is expected to exercise discretion, sensitivity, and handle information confidentially and professionally.

Main duties of the job

1. Prepare case notes for clinics according to the clinic prep procedure, ensuring all relevant patient documentation is available and complete for each appointment.
2. Organize and securely store all patient case notes, and update the Medical Records Tracking System.
3. File all patient-related documents, including letters, funding agreements, results, and reports, promptly and accurately in the patient’s case notes.
4. Provide secretarial services to the consultancy team, including typing letters, booking appointments, filing, sending correspondence, and managing patient queries.
5. Proficiency in Welsh is desirable; applications from English and Welsh speakers are equally welcome.

Working for our organization

If you enjoy a challenge, have a passion for helping others, or are seeking a fresh start, Betsi Cadwaladr University Health Board (BCUHB) in North Wales offers an engaging environment. As Wales' largest health organization, we provide primary, community, mental health, and hospital services to around 700,000 people across North Wales. Join our team and benefit from our organizational values and 'Proud to Lead' framework.

We promote equality and diversity and are proud to be a 'Disability Confident Employer'. Please check your email regularly, as all correspondence will be sent there. Applications in Welsh are welcomed and will be treated equally.

Detailed Job Description and Main Responsibilities

A full job description and person specification are attached or can be viewed by clicking “Apply now” in Trac.

Person Specification

English

Essential Criteria:

• GCSE Maths & English

Desirable Criteria:

• Knowledge of WPAS/Hospital administration systems

English

Essential Criteria:

• RSA Grade 1

Desirable Criteria:

• AMSPAR/NVQ

English

Essential Criteria:

• Good computer skills and ability to use all Microsoft programmes

Desirable Criteria:

• Ability to speak Welsh

English

Essential Criteria:

• Good communication skills over the telephone and in person

Desirable Criteria:

• Flexible attitude towards duties and responsibilities