Ambulatory Pharmacy Technician (Part-Time)

Care New England Health System; Warwick; On-site; GBP 20,000 - 30,000; Part time

Job summary

A leading healthcare organization seeks a part-time Ambulatory Pharmacy Technician to provide medication management and support to patients. The role involves prescription verification, customer service, and coordination with healthcare teams, ensuring quality patient care. Candidates must be registered technicians with relevant experience.

Qualifications

• Registered as a Pharmacy Technician in Rhode Island.
• Must obtain national certification as a CPhT within 6 months.
• 1+ year required, 5+ years preferred as a Pharmacy Technician.

Responsibilities

• Interpret and enter prescriptions accurately.
• Perform medication delivery services to patients.
• Maintain pharmacy inventory and manage orders.

Skills

Prescription Management

Pharmaceutical Calculations

Customer Service

Inventory Management

Medication Adherence

Education

Certified Pharmacy Technician

Registered Pharmacy Technician in Rhode Island

Job description

Ambulatory Pharmacy Technician (Part-Time)

Department: CNE-PHARMACY

Operating Unit Kent Hospital

Location: Warwick, RI

Job ID: 22550

Job Status: Part Time

Shift: Days

Schedule: To be discussed at time of interview

Primary Function

The ambulatory pharmacy technician provides integrated support to patients, pharmacists and providers by utilizing a 'hands-on" approach to total quality patient care through the delivery of a full continuum of medication access and adherence support.

Responsibilities

• Interpret and enter prescriptions;
• Clarify prescription orders with pharmacist and/or clinician as appropriate;
• Label and fill prescriptions for the pharmacist to verify;
• Perform pharmaceutical calculations;
• Identifies medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication;
• Identify and assembling supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids;
• Prepares medication for delivery to patients and departments;
• Medication delivery services to patients within hospitals;
• Answers, resolves and triages inbound inquiries;
• Provides outbound therapy/medication adherence check-ups;
• Secures refill prescriptions;
• Resolves insurance related issues and assists patients with applying for various forms of medication financial assistance including, patient assistance applications, copay cards, and Medicare Extra Help enrollment
• Maintains pharmacy inventory including drug ordering and receiving;
• Communicate directly with patients over the phone to assist them in the awareness of their medications and addresses any concerns;
• Achieve operational objectives by inputting data, performing adjudication on test claims and preparing action plans for follow-up;
• Manage, organize, and update relevant data using database applications;
• Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards;
• Identify trends, resolves problems; recommend improvements; implements change;
• Actively participates in process improvement initiatives;
• Acts as a value-added business partner to stakeholders throughout the organization;
• Protects organization's value by keeping information confidential;
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations;
• Willing to do whatever is necessary for the betterment of the Company;
• Other duties as assigned
• Completes all medication prior authorization requests for non-specialty medications and facilitates appeal process when indicated.
• Documents all direct patient care activities, including but not limited to medication access-related requests and adherence support as a “Patient Outreach” within Epic hyperspace
• Coordinates with care team to resolve any medication-access related issues to ensure timely patient access to medications.
• Supports Ambulatory Care Pharmacists with scheduling patient appointments (e.g., Annual Wellness Visits), screening work queue referrals and triaging appropriately.
• Communicates outcomes of medication access requests/referrals to appropriate healthcare team members in Epic Hyperspace;
• Addresses all medication access and prior authorization requests sent to the Care New England Pharmacy Techs Pool
• Assists primary care providers and support staff with processing of refill requests.
• Develops and maintains document with patient assistance program application guidelines.
• Conduct medication adherence outreach calls

Job Qualifications and Specifications

Required Licensure/Certification: Applicant must be registered in the State of Rhode Island as a Pharmacy Technician. National certification as a CPhT must be obtained within 6 months of hire.

Years of Experience: Required 1+ year, Preferred 5+ years’ experience as a Pharmacy Technician.

Care New England Health System (CNE) and its member institutions—Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center—are trusted organizations fueling the latest advances in medical research, attracting the nation’s top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.

Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.

EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.