Ambulance Training & Competency Coach

First Care Ambulance; Exeter; On-site; GBP 28,000 - 36,000; Part time

Job summary

First Care Ambulance invites applications for a Permanent Part-time Trainer based at Exeter Base. The role is 31 hours per week, delivering Annual Revalidation, Induction and EFAW training, with ACA mentoring duties.

You will work with colleagues across training, HR and operations to ensure training aligns with CSTF and Qualsafe standards, maintaining accurate records and delivering engaging, practical training to a multidisciplinary team.

Qualifications

• Full UK manual driving licence is required.
• Relevant clinical or patient transport qualification or significant PTS operational experience.
• Recognised teaching or training qualification (PTLLS/CTLLS/Level 3 AET/PGCE/CertEd).
• Assessor qualification (CAVA/D32/33) or willingness to achieve one.

Responsibilities

• Deliver engaging training aligned to CSTF and Qualsafe outcomes.
• Facilitate face-to-face and blended sessions for multidisciplinary staff.
• Adapt teaching to different learning needs and professional backgrounds.
• Assess competence using approved CSTF and Qualsafe methods.
• Assist in maintaining accurate training, attendance and competency records.
• Give constructive feedback and support learners to meet required standards.
• Ensure training meets CSTF, Qualsafe and organisational policies.
• Communicate clearly with staff at all levels.
• Support workforce development and organisational change.
• Role model safe, professional and compassionate practice.
• Advise managers and staff on CSTF and Qualsafe compliance.
• Promote a positive, professional learning culture focused on safety and quality.
• Observe and mentor ACAs, giving feedback to improve performance.
• Support new starter ACAs as mentor and first point of contact.
• Support station, vehicle, IPC, uniform and driving-standard compliance.
• Deliver refresher, driver and bariatric training once trained.
• Work flexibly and carry out other reasonable duties as required.

Skills

Training delivery

Assess competence

Mentoring

Communication skills

IT skills

Learning management systems

PTS operational experience

Education

Full UK manual driving licence

Clinical or patient transport qualification

Teaching or training qualification (e.g. PTLLS, CTLLS, Level 3 AET, PGCE, CertEd)

Assessor qualification (CAVA/D32/33) or willingness to achieve one

Tools

Learning Management System

Job description

First Care Ambulance invites applications for a Permanent Part-time Trainer based at Exeter Base. The role is 31 hours per week, delivering Annual Revalidation, Induction and EFAW training, with ACA mentoring duties.

You will work with colleagues across training, HR and operations to ensure training aligns with CSTF and Qualsafe standards, maintaining accurate records and delivering engaging, practical training to a multidisciplinary team.