Ambulance Care Assistant - Mental Health (Bank)

EMED Group; St Albans; Presencial; GBP 15.000 - 22.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Uniform provided

Descripción de la vacante

EMED Group is seeking Bank Mental Health Ambulance Care Assistants to join our Safe Care Mental Health division in St Albans, Hertfordshire. You will work in two- or three-person teams to support people with mental health needs, transporting them to and from hospitals and clinics, often in emotionally charged settings.

A full manual UK driving licence is essential, along with a calm, compassionate approach, strong communication, and teamwork.

Formación

• Full manual UK driving licence.

Responsabilidades

• Support service users on board our ambulance in a team, ensuring safety and care.
• Transport service users to and from hospitals, homes, prisons and mental health facilities, liaising with nurses and police.
• Drive safely and maintain vehicle standards, ensuring cleanliness and readiness for the next shift.
• Support patients who may have challenging behaviour or mental health needs, including physical intervention if required.
• Hand over service users to staff at treatment centres with clear communication.

Conocimientos

Driving licence

Patient care

Communication

Team working

Resilience

Descripción del empleo

Join Our Team as a Bank Mental Health Ambulance Care Assistant

We have a fantastic opportunity for Bank Mental Health Ambulance Care Assistants to join our team based in St Albans, Herts.

Are you someone who already works as a mental health support worker or has experience working with people with mental health needs?

Do you have a passion for helping others through moments of crisis and looking for wider experience?

Do you thrive in roles where compassion, communication, and a least restrictive approach guide every interaction? If so — we’d love to hear from you.

This role offers exceptional variety and the chance to engage with people and services across the region. You will be supporting people with mental health needs to and from healthcare facilities. This Is usually carried out as a two- or three-person team and sometimes one person so, it is vital to hold a full UK driving licence.

As part of EMED Group’s Safe Care Mental Health division, you will:

Main Duties:

• Working as part of a team to support the service user on board our specialist mental health
• Support and communicate with the nurses, social workers, police and other professionals with transporting service users to and from hospitals, homes, prisons, and mental health facilities.
• Taking responsibility for ensuring the vehicle is safely and responsibly driven.
• Supporting people who may have challenging behaviour and/or mental health illnesses, who may need physical intervention.
• Working alongside the nurses, police and other professionals to transport vulnerable service users between a variety of locations including hospitals, homes and prisons to medical/care settings including A&E, outpatients and hospital wards.
• Liaising with hospital staff and the police on the safe conveyance of the service user to and from places of safety
• Responsible for lifting, securing, and helping service users in and out of the ambulance.
• Handing over of service users to appropriate staff on arrival at treatment centres/hospitals.
• Transfer service users from beds to stretchers, chairs to chairs or similar both in and out of hospital and medical/commercial flights.
• Ensuring that the ambulance is kept safe, clean, and tidy.

Successful candidates will have:

• Full manual UK driving licence.

• Committed to patient care and the ability to build a rapport with patients.
• An effective communicator and experience of communicating with others in what can often be emotional and difficult circumstances.
• To be a calm, considerate, careful driver, with no more than three penalty points on your license.
• To have a natural flair for team working and collaboration.
• Be physically fit for patient handling, moving and occasionally, patient restraint when required.
• Able to problem solve and identify keys changes in patients’ behaviour whilst working demanding situations.

Some of the benefits can you expect.

• Bank Rate £13.56 per hour plus holiday allowance (pro rata in relation to hours worked)
• The flexibility of a bank (0 hour) position - work when suits you
• Uniform provided.

About Us:

The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with circa 4,000 colleagues across 60 depots. Our ambition is to continue developing patient care transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.

EMED Group are committed to providing services for our patients, service users, clients, and community and is supported by employees with an increasing variety of backgrounds. To do this effectively it is essential that we promote equality and embrace diversity and inclusion and treat all of our employees, patients, service users and clients with dignity and respect.

EMED Group is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination, with our aim being to be truly representative of all sections of society and our clients, and for each employee to feel respected, valued and able to give their best.

EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.