Ambulance Care Assistant

EMED Group; Aylesbury; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Life Assurance

Company sick pay

GP consultations (24/7)

Pension Scheme

Uniform provided

EAP

Flu vaccination

Refer a Friend rewards

EMED Foundation

Job summary

EMED Group in Aylesbury is seeking compassionate Ambulance Care Assistants to transport patients to and from medical facilities. You will work flexible shifts (05:00–01:00) and may operate with a colleague or independently, requiring a UK manual driving licence and good fitness for manual handling.

No ambulance experience is required as full training is provided. The role offers extensive patient-facing duties, empathy, and teamwork in a healthcare logistics environment.

Qualifications

• Hold a valid UK manual driving licence.
• Able to work flexible shifts between 05:00 - 01:00, Mon to Sun.
• Committed to patient care with empathetic communication.
• Physically fit for patient handling and moving.
• Able to pass Enhanced DBS check (company funded).

Responsibilities

• Transport patients to and from medical appointments and between healthcare facilities.
• Assist with lifting, securing and helping patients in and out of the Ambulance.
• Hand over patients to appropriate staff on arrival at treatment centres or at homes.
• Keep the ambulance safe, clean and tidy.

Skills

Driving licence

Communication

Empathy

Teamwork

Physical fitness

Job description

Do you want a job that genuinely helps people?

We’re looking for kind, reliable and compassionate people to join our Ambulance Care Assistant (ACA) team in Aylesbury.This is a role for someone who wants to make a real difference every day, supporting patients of all ages on their journeys to and from medical facilities.

An ACA is a hugely rewarding and fulfilling role. Each day, you’ll be helping someone in need, making their lives that little bit easier, and knowing that you make a difference to their day provides you with a real sense of achievement.

You’ll drive patients to and from medical appointments and between healthcare facilities, either working with a colleague or independently, so it is vital to hold a full UK manual driving licence and have a good degree of physical fitness for manual handling.

Other duties include:

• Assisting in the transportation of ‘end of life’ patients, ensuring a high level of empathy is present at all times
• Building rapport by effectively communicating with patients and their relatives/friends
• Responsible for lifting, securing and helping patients in and out of the Ambulance
• Assist with the handing over of patients to appropriate staff on arrival at treatment centres/hospital’s or to family/friends at their homes.
• Transfer patients from beds to stretchers, chairs to chairs or similar both in and out of hospital and medical settings.
• Ensuring that the ambulance is kept safe, clean and tidy

You don’t need previous ambulance experience, we provide full training.

You can view our day in the life video here: Video Portal Explore Insights, Guidance & Information - EMED Group

What benefits can you expect?

• £12.71 per hour
• Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
• Company sick pay covering full salary for 20 days after 2 years’ service.
• 24/7 online/telephone GP Consultation and access to prescriptions.
• 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
• Hospital cash plan benefits with sickness protection scheme.
• Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
• Access to mental health consultations.
• Access to physiotherapy consultations.
• Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
• Financial guidance re retirement planning, tax savings and state benefits.
• Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
• Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
• Refer a Friend recruitment incentive scheme with financial rewards.
• The EMED foundation, to provide support to colleagues and our local communities.
• Pension Scheme.
• Blue Light Card.
• Uniform provided.
• EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
• Flu vaccination (through an internal campaign in Autumn/Winter).
  

We'd love to hear from you if:

• You hold a valid UK manual driving licence, (6 points maximum)
• You are able to work flexible shifts between 05:00 - 01:00, Monday to Sunday (with notice)
• You are committed to patient care
• You are an effective communicator and empathetic with others in what can often be emotional circumstances.
• You are physically fit for patient handling and moving.
• You can pass an Enhanced DBS check (company funded).
• You have a natural flair for team working and collaboration

Our Values

Collaborative – We work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.
Agile – We listen, learn and adapt to improve the business, each other, and ourselves.
Reliable – We do what we say we will do, we take responsibility and we behave with integrity.
Empowered – We are confident and committed to taking responsibility to deliver the highest quality service.

About Us

EMED Group is an established healthcare logistics provider that enables access to health and social care through our four specialist divisions. We are one of the largest health and care partners to the NHS with 4,000 colleagues across over 60 bases UK-wide.

EMED Group is committed to pro-actively improving the wellbeing of our communities by providing access to vital health and social care services across the UK.