Ambulance Care Assistant (Bank)

emedgroup; Shrewsbury; On-site; GBP 12,000 - 17,000; Full time

Job summary

EMED Group is seeking Ambulance Care Assistants in Shrewsbury to join our health logistics team on a zero-hour bank basis. You will transport elderly and vulnerable service users to appointments and between facilities, sometimes in two-person crews or solo. A full UK driving licence and good physical fitness are essential.

DBS checks are company funded, and flexible shifts are required. We value patient care, clear communication, teamwork, and reliability.

Qualifications

• Committed to patient care.
• Effective communicator in challenging situations.
• Calm, considerate driver with limited penalty points.
• Team player with collaborative mindset.
• Physically fit for patient handling and movement.
• Willing to undergo Enhanced DBS check (company funded).
• Able to work flexible shifts.
• Familiar with local area.

Responsibilities

• Transport elderly, sick and vulnerable service users to appointments and between healthcare facilities.
• Work in two-person crews or alone as required.
• Assist with lifting and transferring patients and ensuring safety.
• Hand over patients to staff on arrival at treatment centres or to family/friends at home.
• Maintain ambulance cleanliness and safety.

Skills

Patient care

Communication

Teamwork

Calm driving

Physical fitness

Flexible hours

DBS enhanced check

Job description

We have a fantastic opportunity for bank (0 hour) Ambulance Care Assistants to join our team based in Shrewsbury.

An Ambulance Care Assistant (ACA) is a hugely rewarding and fulfilling role. Each day, you’ll be helping someone in need, making their lives that little bit easier, and knowing that you make a difference to their day provides you with a real sense of achievement.

Your main responsibility will be transporting elderly, sick and vulnerable service users to and from their medical appointments and between healthcare facilities. This can be carried out as two-person crews or alone, so it is vital to hold a full UK driving licence and to have a good degree of physical fitness.

Other duties include:

• Assisting in the transportation of ‘end of life’ service users, ensuring a high level of empathy is present at all times
• Building rapport by effectively communicating with patients and their relatives/friends
• Responsible for lifting, securing and helping service users in and out of the Ambulance
• Assist with the handing over of patients to appropriate staff on arrival at treatment centres/hospital’s or to family/friends at their homes.
• Transfer patients from beds to stretchers, chairs to chairs or similar both in and out of hospital and medical/commercial flights.
• Assisting service users with challenging behaviour and/or mental health illnesses
• Ensuring that the ambulance is kept safe, clean and tidy

To be considered as an ACA, you will need to be:

• Committed to patient care
• An effective communicator and experience of communicating with others in what can often be emotional circumstances
• To be a calm, considerate, careful driver, with no more than six penalty points on your license
• To have a natural flair for team working and collaboration
• Be physically fit for patient handling and moving
• Pass an Enhanced DBS check (company funded)
• Be able to work flexible shifts
• Familiar with the local and surrounding area

Please note that this role will be subject to several regulatory pre-employment checks, and you will be asked to provide details of your full employment history should you be invited to an interview. Your HMRC record, available to download from the Government Gateway may help you in preparing this information when required.

Our Values

Collaborative – we work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.

Agile – We listen, learn and adapt to improve the business, each other, and ourselves.

Reliable – We do what we say we will do, we take responsibility and we behave with integrity.

Empowered – We are confident and committed to taking responsibility to deliver the highest quality service.

About Us

EMED Group is an established healthcare logistics provider that enables access to health and social care through our four specialist divisions. We are one of the largest health and care partners to the NHS with 4,000 colleagues across over 60 bases UK-wide.

EMED Group is committed to pro-actively improving the wellbeing of our communities by providing access to vital health and social care services across the UK.