Ambulance Care Assistant

TN United Kingdom; Redhill; On-site; GBP 23,000; Full time

Job summary

An established industry player is seeking an Ambulance Care Assistant to provide vital support to individuals in need. This rewarding role involves transporting elderly and vulnerable service users to medical appointments, ensuring their comfort and safety throughout the journey. You'll work as part of a dedicated team, handling patients with empathy and professionalism. The position offers a competitive salary and a range of benefits, including life assurance and mental health support. If you're passionate about patient care and looking for a meaningful career, this opportunity is perfect for you.

Benefits

Life Assurance

GP consultations

Medical support

Cash-plan benefits

Mental health consultations

Legal advice

Financial guidance

Paid holidays

Pension scheme

Employee Assistance Programme

Qualifications

• Commitment to patient care and effective communication.
• Ability to handle patients with empathy and professionalism.

Responsibilities

• Transporting vulnerable service users to medical appointments.
• Assisting with patient handling and ensuring safety.
• Building rapport with patients and their families.

Skills

Effective communication skills

Teamwork and collaboration

Physical fitness

Driving skills

Job description

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We have a fantastic opportunity for an Ambulance Care Assistant to join our team based in Redhill, Surrey.

An Ambulance Care Assistant (ACA) is a rewarding role where you'll help individuals in need, making their lives easier and gaining a sense of achievement from your work.

Main responsibilities include:

• Transporting elderly, sick, and vulnerable service users to and from medical appointments and healthcare facilities.
• Working as part of a two-person crew or alone, requiring a full UK driving license and good physical fitness.

Benefits include:

• £22,684 per annum (based on 38 hours/week), with overtime paid at £11.48/hour.
• Full-time, variable shifts, Monday to Sunday.
• Additional benefits such as Life Assurance, GP consultations, medical support, cash-plan benefits, mental health and physiotherapy consultations, legal advice, financial guidance, and recognition schemes.
• Other perks include paid holidays, pension scheme, Blue Light Card, uniform, Employee Assistance Programme, and flu vaccination campaigns.

Additional duties include:

• Transporting 'end of life' service users with empathy.
• Building rapport with patients and relatives.
• Lifting, securing, and assisting patients in and out of ambulances.
• Handing over patients at hospitals or to families.
• Transferring patients between beds, chairs, or during flights.
• Assisting with challenging behavior and mental health issues.
• Maintaining ambulance safety, cleanliness, and tidiness.

Candidate requirements:

• Commitment to patient care.
• Effective communication skills, especially in emotional situations.
• Calm, careful driver with no more than six penalty points.
• Teamwork and collaboration skills.
• Physical fitness for patient handling.
• Pass an Enhanced DBS check (company-funded).
• Ability to work flexible shifts.
• Familiarity with the local area.

Our values:

Collaborative, Agile, Reliable, Empowered.

About us:

The EMED Group, formed from the merger of ERS Medical and E-Zec Medical, is the largest Patient Transport and Care Partner to the NHS, with over 2,500 colleagues across 50 depots, committed to improving health and wellbeing through transport services.

We are dedicated to providing equal opportunities and fostering an inclusive, safe working environment for all.