Ambulance Care Assistant

EMED Group; Nottingham; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Paid holiday entitlement

Life Assurance

Sick pay

Pension Scheme

Uniform provided

EAP

Job summary

EMED Group is seeking Ambulance Care Assistants for our Nottingham (NG2) operation. This full-time, permanent role involves transporting elderly, sick and vulnerable service users to appointments and between facilities, in two-person crews or solo, with a UK manual driving licence and good physical fitness required.

Working shifts Mon-Sun between 05:30 and 00:00, you will contribute to compassionate patient care and join a values-driven team.

Qualifications

• Experience in patient care or healthcare settings is preferred.
• Excellent communication with patients, families and staff.
• Ability to work as part of a team in potentially emotional situations.
• Willingness to work varied shifts and be flexible with hours.

Responsibilities

• Transport elderly, sick and vulnerable service users to medical appointments and between facilities.
• Assist with patient handling and transfers as part of ambulance crew.
• Maintain a high level of empathy and professionalism in all interactions.
• Support handovers to receiving staff and families as required.
• Keep ambulances clean, safe and well-maintained.

Skills

Patient care

Communication

Teamwork

Physical fitness

Flexibility

Job description

We have a fantastic opportunity for Ambulance Care Assistants to join our team based in Nottingham (NG2).

This is a full time/permanent position. You will be working varying shifts Mon - Sun between the hours of 05:30am and 00:00am.

You must be available for a start date of Monday 21st September

An Ambulance Care Assistant (ACA) is a hugely rewarding and fulfilling role. Each day, you’ll be helping someone in need, making their lives that little bit easier, and knowing that you make a difference to their day provides you with a real sense of achievement.

Your main responsibility will be transporting elderly, sick and vulnerable service users to and from their medical appointments and between healthcare facilities. This can be carried out as two-person crews or alone, so it is vital to hold a full UK manual driving licence and to have a good degree of physical fitness.

You can view our day in the life video here: https://www.emedgroup.co.uk/video-portal/#featured-video-4

What benefits can you expect?

• £12.71 ph
• Paid holiday entitlement
• 40 hours per week - Full Time Hours / Permanent
• Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
• Company sick pay covering full salary for 20 days after 2 years’ service.
• 24/7 online/telephone GP Consultation and access to prescriptions.
• 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
• Hospital cash plan benefits with sickness protection scheme.
• Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
• Access to mental health consultations.
• Access to physiotherapy consultations.
• Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
• Financial guidance re retirement planning, tax savings and state benefits.
• Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
• Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
• Refer a Friend recruitment incentive scheme with financial rewards.
• The EMED foundation, to provide support to colleagues and our local communities.
• Pension Scheme.
• Blue Light Card.
• Uniform provided.
• EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
• Flu vaccination (through an internal campaign in Autumn/Winter).

Other duties include:

• Transporting elderly, sick and vulnerable service users to and from their medical appointments and between healthcare facilities.
• Assisting in the transportation of ‘end of life’ service users, ensuring a high level of empathy is present at all times
• Building rapport by effectively communicating with patients and their relatives/friends
• Responsible for lifting, securing and helping service users in and out of the Ambulance
• Assist with the handing over of patients to appropriate staff on arrival at treatment centres/hospital’s or to family/friends at their homes.
• Transfer patients from beds to stretchers, chairs to chairs or similar both in and out of hospital and medical/commercial flights.
• Assisting service users with challenging behaviour and/or mental health illnesses
• Ensuring that the ambulance is kept safe, clean and tidy

To be considered as an ACA, you will need to be:

• Hold a valid UK manual driving licence, (6 points maximum)
• Committed to patient care
• An effective communicator and experience of communicating with others in what can often be emotional circumstances
• To be a calm, considerate, careful driver
• To have a natural flair for team working and collaboration
• Pass an Enhanced DBS check (company funded)
• Familiar with the local and surrounding area
• Hold a valid UK manual driving licence with less than 6 points
• Be physically fit for patient handling and moving.
• Be able to work flexible shifts between 05:30am and 00:00, Monday to Sunday (with notice)

Our Values

• Collaborative – We work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.
• Agile – We listen, learn and adapt to improve the business, each other, and ourselves.
• Reliable – We do what we say we will do, we take responsibility and we behave with integrity.
• Empowered – We are confident and committed to taking responsibility to deliver the highest quality service.

About Us

EMED Group is an established healthcare logistics provider that enables access to health and social care through our four specialist divisions. We are one of the largest health and care partners to the NHS with 4,000 colleagues across over 60 bases UK-wide.

EMED Group is committed to pro-actively improving the wellbeing of our communities by providing access to vital health and social care services across the UK.