Ambulance Care Assistant

EMED Group; Littlehampton; On-site; GBP 26,000 - 29,000; Full time

Benefits offered by this job

Pension Scheme

Life Assurance

Sick pay

Blue Light Card

EAP

Uniform provided

Flu vaccination

Refer a Friend

Job summary

EMED Group is seeking an Ambulance Care Assistant to join our ambulance crews based in Littlehampton. You will transport service users to medical appointments and between healthcare facilities, supporting the community with compassionate, patient-focused care.

This full-time role involves 4 shifts out of 7 (10 hours each), with early starts and late finishes on a rolling rota. You’ll need a valid UK manual driving licence, DBS clearance, and the ability to communicate effectively under pressure.

Qualifications

• Holds a valid UK manual driving licence.
• Ability to work flexible shifts across 05:30–00:30 hours.
• Excellent communication with patients and relatives, especially in emotional situations.
• Physically fit for patient handling and lifting.
• Pass Enhanced DBS check (company funded).

Responsibilities

• Transport service users to medical appointments and between healthcare facilities.
• Assist with end-of-life transport empathetically and safely.
• Build rapport with patients and their families.
• Assist with handovers to hospital staff or designated carers.
• Support patients with mobility and securing on/off the ambulance.

Skills

UK driving licence

Flexible shifts

Effective communicator

Physical fitness

DBS clearance

Job description

We have a fantastic opportunity for an Ambulance Care Assistant to serve your local community and join the Ambulance Service as part of our Ambulance crews based in Littlehampton.
An Ambulance Care Assistant (ACA) is a hugely rewarding and fulfilling role. Each day, you’ll be helping someone in need, making their lives that little bit easier, and knowing that you make a difference to their day provides you with a real sense of achievement.
Your main responsibility will be transporting our service users to and from their medical appointments and between healthcare facilities.
This is a full-time role working 4 days out of 7 (10 hour shifts) with shifts scheduled between 06.00am and 23:59pm. Shifts will be on a rota.
What benefits can you expect?

• £12.71p/h
• Work 4 days out of 7
• Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
• Company sick pay covering full salary for 20 days after 2 years’ service.
• 24/7 online/telephone GP Consultation and access to prescriptions.
• 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
• Hospital cash plan benefits with sickness protection scheme.
• Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
• Access to mental health consultations.
• Access to physiotherapy consultations.
• Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
• Financial guidance re retirement planning, tax savings and state benefits.
• Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
• Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
• Refer a Friend recruitment incentive scheme with financial rewards.
• The EMED foundation, to provide support to colleagues and our local communities.
• Pension Scheme.
• Blue Light Card.
• Uniform provided.
• EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
• Flu vaccination (through an internal campaign in Autumn/Winter).

Other Duties Include

• Assisting in the transportation of ‘end of life’ service users, ensuring a high level of empathy is present at all times.
• Building rapport by effectively communicating with patients and their relatives/friends.
• Responsible for lifting, securing and helping service users in and out of the Ambulance.
• Assist with the handing over of patients to appropriate staff on arrival at treatment centres/hospitals or to family/friends at their homes.

To be considered as an ACA, you will need to be:

• Hold a valid UK manual driving licence.
• Be able to work flexible shifts. Our operational hours are between 05:30am and 00:30am, Monday to Sunday so you will need to work various shifts within these hours (with notice)
• An effective communicator and experience of communicating with others in what can often be emotional circumstances.
• Be physically fit for patient handling and moving.
• Pass an Enhanced DBS check (company funded).

About Us

EMED Group is an established healthcare logistics provider that enables access to health and social care through our four specialist divisions. We are one of the largest health and care partners to the NHS with 4,000 colleagues across over 60 bases UK-wide.
EMED Group is committed to pro-actively improving the wellbeing of our communities by providing access to vital health and social care services across the UK.