Ambulance Care Assistant

EMED Group; Highbury; On-site; GBP 25,000 - 27,000; Full time

Benefits offered by this job

Life Assurance

Sick pay after 2 years’ service

GP consultations 24/7

Cash-plan benefits

Mental health support

Uniform provided

Pension scheme

Blue Light Card

Refer a Friend incentive

EAP (Employee Assistance Programme)

Flu vaccination

Job summary

EMED Group is expanding its Ambulance Care Assistant team in Lydney. This full-time, permanent role covers 38 hours per week across 5:00am to 00:30am, four days out of seven.

You will drive patients to appointments and between facilities, working with colleagues or independently, and you must hold a full UK manual driving licence with good physical fitness for manual handling. We value empathy, effective communication, and teamwork.

Qualifications

• Full UK manual driving licence required.
• Empathy and communication skills essential.
• Ability to work flexible shifts across 05:00–00:30, Monday to Sunday.
• Be physically fit and able to assist with patient handling and lifting.
• Enhanced DBS check capability (company funded).

Responsibilities

• Assist in transporting patients to and from medical appointments and facilities.
• Build rapport and communicate effectively with patients and relatives.
• Assist with lifting, securing and helping patients in and out of the Ambulance.
• Handle patient handovers to staff on arrival at treatment centres or homes.
• Transfer patients between beds, stretchers, chairs, and similar within hospital/medical settings.
• Maintain ambulance cleanliness and safety, ensuring readiness for patient transport.

Skills

UK manual driving licence

Empathy

Communication

Teamwork

Physical fitness

Flexible shifts

Job description

We're looking for kind, reliable and compassionate people to join our Ambulance Care Assistant (ACA) team in Lydney. Do you want a job that genuinely helps people?ydney. This is a role for someone who wants to make a real difference every day, supporting patients of all ages on their journeys to and from medical facilities. Full time, permanent contract - 4 out of 7 days a week across Monday - Sunday (38 hrs per week depending on rota pattern, 5:00am - 00.30am) An ACA is a hugely rewarding and fulfilling role. Each day, you'll be helping someone in need, making their lives that little bit easier, and knowing that you make a difference to their day provides you with a real sense of achievement. You'll drive patients to and from medical appointments and between healthcare facilities, either working with a colleague or independently, so it is vital to hold a full UK manual driving licence and have a good degree of physical fitness for manual handling. Other duties include:

• Assisting in the transportation of 'end of life' patients, ensuring a high level of empathy is present at all times
• Building rapport by effectively communicating with patients and their relatives/friends
• Responsible for lifting, securing and helping patients in and out of the Ambulance
• Assist with the handing over of patients to appropriate staff on arrival at treatment centres/hospital's or to family/friends at their homes.
• Transfer patients from beds to stretchers, chairs to chairs or similar both in and out of hospital and medical settings.
• Ensuring that the ambulance is kept safe, clean and tidy
  You hold a valid UK manual driving licence, (6 points maximum)
• You are able to work flexible shifts between 05:00 - 00:30, Monday to Sunday (with notice)
• You are committed to patient care
• You are an effective communicator and empathetic with others in what can often be emotional circumstances.
• You are physically fit for patient handling and moving.
• You can pass an Enhanced DBS check (company funded).
• You have a natural flair for team working and collaboration

Our Values Collaborative - We work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet. Agile - We listen, learn and adapt to improve the business, each other, and ourselves. Reliable - We do what we say we will do, we take responsibility and we behave with integrity. Empowered - We are confident and committed to taking responsibility to deliver the highest quality service.
The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with more than 3000 colleagues across 50 depots. Our ambition is to continue developing transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services. EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.
You don't need previous ambulance experience, we provide full training. You can view our day in the life video here: What benefits can you expect?

• £12.71 per hour
• Life Assurance - providing colleagues and their family financial peace of mind and protection to the value of £5,000.
• Company sick pay covering full salary for 20 days after 2 years' service.
• 24/7 online/telephone GP Consultation and access to prescriptions.
• 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
• Hospital cash plan benefits with sickness protection scheme.
• Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
• Access to mental health consultations.
• Access to physiotherapy consultations.
• Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
• Financial guidance re retirement planning, tax savings and state benefits.
• Long Service Recognition Scheme - recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
• Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
• Refer a Friend recruitment incentive scheme with financial rewards.
• The EMED foundation, to provide support to colleagues and our local communities.
• Pension Scheme.
• Blue Light Card.
• Uniform provided.
• EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
• Flu vaccination (through an internal campaign in Autumn/Winter).