Ambulance Care Assistant

EMED Group; Lydney; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Life Assurance

Sick Pay

GP Access 24/7

Second Opinion Medical Support

Hospital Cash Plan

Dental/Optical/Chiropody

Mental Health Support

Physiotherapy

Legal Advice

Pension

Blue Light Card

Uniform Provided

EAP

Flu Vaccination

Refer a Friend

Long Service Leave

EMED Foundation

Job summary

EMED Group is recruiting an Ambulance Care Assistant in Lydney to support patients on journeys to and from medical facilities. You will drive with a colleague or solo, requiring a full UK manual licence and good physical fitness for manual handling.

The role offers a full-time, 38-hour week across a 4-in-7 rota (Mon-Sun) with comprehensive benefits. No ambulance experience is required as training is provided to ensure safe, compassionate patient transport.

Qualifications

• Full UK manual driving licence and good physical fitness for manual handling.
• No ambulance experience needed; full training provided.

Responsibilities

• Transport patients to and from medical appointments and between facilities.
• Assist with lifting, securing and helping patients in and out of the ambulance.
• Transfer patients between beds/chairs in hospital or other settings.
• Hand over patients to staff on arrival at treatment centres or to family at home.
• Keep the ambulance safe, clean and tidy.

Skills

Driving licence (UK)

Empathy

Communication

Teamwork

Patient handling

Job description

Do you want a job that genuinely helps people?

We’re looking for kind, reliable and compassionate people to join our Ambulance Care Assistant (ACA) team in Lydney. Do you want a job that genuinely helps people?Sydney. This is a role for someone who wants to make a real difference every day, supporting patients of all ages on their journeys to and from medical facilities.

Full time, permanent contract - 4 out of 7 days a week across Monday - Sunday (38 hrs per week depending on rota pattern, 5:00am - 00.30am)

An ACA is a hugely rewarding and fulfilling role. Each day, you’ll be helping someone in need, making their lives that little bit easier, and knowing that you make a difference to their day provides you with a real sense of achievement.

You’ll drive patients to and from medical appointments and between healthcare facilities, either working with a colleague or independently, so it is vital to hold a full UK manual driving licence and have a good degree of physical fitness for manual handling.

Other duties include:

• Assisting in the transportation of ‘end of life’ patients, ensuring a high level of empathy is present at all times
• Building rapport by effectively communicating with patients and their relatives/friends
• Responsible for lifting, securing and helping patients in and out of the Ambulance
• Assist with the handing over of patients to appropriate staff on arrival at treatment centres/hospital’s or to family/friends at their homes.
• Transfer patients from beds to stretchers, chairs to chairs or similar both in and out of hospital and medical settings.
• Ensuring that the ambulance is kept safe, clean and tidy

You don’t need previous ambulance experience, we provide full training.

You can view our day in the life video here: Video Portal Explore Insights, Guidance & Information - EMED Group

What benefits can you expect?

• £12.71 per hour
• Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
• Company sick pay covering full salary for 20 days after 2 years’ service.
• 24/7 online/telephone GP Consultation and access to prescriptions.
• 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
• Hospital cash plan benefits with sickness protection scheme.
• Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
• Access to mental health consultations.
• Access to physiotherapy consultations.
• Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
• Financial guidance re retirement planning, tax savings and state benefits.
• Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
• Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
• Refer a Friend recruitment incentive scheme with financial rewards.
• The EMED foundation, to provide support to colleagues and our local communities.
• Pension Scheme.
• Blue Light Card.
• Uniform provided.
• EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
• Flu vaccination (through an internal campaign in Autumn/Winter).

We'd love to hear from you if:

• You hold a valid UKmanual driving licence, (6 points maximum)
• You are able to work flexible shifts between05:00 - 00:30, Monday to Sunday (with notice)
• You are committed to patient care
• You are an effective communicator and empathetic with others in what can often be emotional circumstances.
• You are physically fit for patient handling and moving.
• You can pass an Enhanced DBS check (company funded).
• You have a natural flair for team working and collaboration

Our Values

• Collaborative – We work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.
• Agile – We listen, learn and adapt to improve the business, each other, and ourselves.
• Reliable – We do what we say we will do, we take responsibility and we behave with integrity.
• Empowered – We are confident and committed to taking responsibility to deliver the highest quality service.

About Us

The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with more than 3000 colleagues across 50 depots. Our ambition is to continue developing transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.

EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.