Amberley Ward Administrator

Integrated Care System; Eastbourne; On-site; GBP 22,000 - 27,000; Full time

Job summary

A healthcare organization in Eastbourne seeks a Bank 3 Ward Administrator to provide crucial administrative support within an acute mental health setting. The ideal candidate should have excellent communication skills and a good standard of education. This role involves liaising with multiple stakeholders and requires an organized and caring approach. Salary details available upon request.

Benefits

Generous holiday entitlement (starting at 27 days plus 8 Bank Holidays)

Access to discount schemes including Blue Light Card

Excellent NHS Pension

Discounted Gym Memberships

Access to full psychological support

Ongoing opportunities for training and development

Qualifications

• Must have a good standard of secondary education.
• Experience of a range of administrative procedures.
• Experience of producing documents to a high standard.

Responsibilities

• Provide comprehensive admin support to the nursing team.
• Liaise with other departments and services.
• Respond effectively to enquiries from the public and other agencies.

Skills

Excellent interpersonal skills

Organizational skills

Communication skills

Ability to self-motivate

Education

Good standard of secondary education; GCSE at Grade C or above

NVQ 3 or equivalent

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

The Department of Psychiatry, Eastbourne District General Hospital, East Sussex are looking for committed, positive, compassionate and enthusiastic Bank 3 Ward Administrator to work with a dedicated team of professionals that provide the highest standards of admin support to people with acute mental health needs on Amberley Ward which is an 18-bedded female inpatient ward.

The successful candidate must have a good standard of secondary education, a good working knowledge of Microsoft Excel, Word and Outlook along with a good understanding of confidentiality.

Working hours are currently Monday to Friday 08.00 - 16.00 - 37 1/2 hours per week.

We are building a new hospital in Bexhill to replace our current inpatient services at the Department of Psychiatry. We will transfer to the new facilities when it opens

Main duties of the job

As a Ward Administrator you will provide a full administrative service, having daily liaison with a wide range of staff at all levels and regular contact with people who use services and their carers, who may at times be distressed or angry. The Ward Administrator will be responsible for ensuring the effectiveness of the office environment for the team, which includes keeping up to date with regular auditing and general admin duties.

Successful candidates will have excellent interpersonal, communication and admin organisational skills, be enthusiastic, self-motivated, adaptable and be able to work on their own initiative as part of the multidisciplinary team. You must be non-judgmental and have a person-centered approach and above all a real caring attitude and be prepared to make a difference. They will be responsible for their own time management

About us

As a Mental Health Trust, Sussex Partnership places a huge focus on the wellbeing of our staff, as well as ensuring our reward packages reflect the immensely important work they do.

Access to a host of discount schemes including Blue Light Card

Generous holiday entitlement (starting at 27 days plus 8 Bank Holidays)

Excellent NHS Pension

Discounted Gym Memberships

A position within a Trust rated as 'Outstanding' for caring and 'Good' overall by the CQC

Access to full psychological support via our internal wellbeing team

Excellent supervision programmes, with ongoing opportunities for training and development.

In return for your skills and expertise we can offer you continued training and development, variety and a rewarding challenge and the opportunity to work within a friendly and supportive team

Job responsibilities

You must be able to provide a comprehensive range of admin support to the nursing team. Liaising with other Departments and services and to respond effectively to enquires from the general public, service users, referrers and other agencies whilst maintaining excellent communication and relationship skills.

Qualifications/Knowledge

NVQ 3 or equivalent

Good standard of secondary education GCSE at grade C or above

Proven experience of a range of secretarial procedures

See attached Job Description and Person Specification for full details

Person Specification

Qualifications

• Good standard of secondary education; GCSE at Grade C or above or equivalent

Knowledge/Experience

• Proven experience of a range of administrative procedures
• Experience of producing documents to a high standard of presentation with good accuracy
• Experience of developing, managing and maintaining office information systems
• Experience of working as part of a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.