Amazon Channel / Marketplace Manager - UK & EU

Mountain Warehouse; London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading company in outdoor retail is seeking an Amazon Channel / Marketplace Manager to drive growth in eCommerce. The role involves managing trading activities, enhancing customer experience, and collaborating across various departments. The ideal candidate will bring experience in marketplaces and strong analytical skills.

Benefits

Competitive salary and benefits

Hybrid working (London office & remote)

Holiday allowance

Staff discount (50%)

Family & friends discount (25%)

Pension scheme

Qualifications

• 3-5 years’ experience in eCommerce or trading roles.
• Understanding of FBA & SFP.
• Ability to work cross-functionally and deliver results.

Responsibilities

• Manage trading activities to boost revenue and profitability.
• Execute new season launches and coordinate with B&M.
• Monitor and improve KPIs and account health.

Skills

Data analysis

Communication

Time management

Tools

Excel

SQL

Job description

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Amazon Channel / Marketplace Manager - UK & EU, London

Client: Mountain Warehouse

Location: London, United Kingdom

Job Category: Other

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EU work permit required: Yes

Job Reference: 330221880062

Job Views: 49

Posted: 24.06.2025

Expiry Date: 08.08.2025

Job Description:

Overview

Mountain Warehouse's Channels business is a high-growth, international eCommerce operation contributing significantly to total online revenue. The team focuses on growing the Mountain Warehouse & Animal business across third-party channels (e.g., Amazon, eBay, Next) in the UK, EU, NA, and Asia-Pacific, as well as identifying & launching on new channels.

The Amazon Channel / Marketplace Manager - UK & EU is responsible for one of Mountain Warehouse's biggest channels. The Channel Manager will have complete ownership of trading & growing their channels, both topline & bottom line. They will own the channel strategy, contribute innovative ideas to drive profitable growth, streamline operations, and enhance customer experience.

This is a hands-on, commercial role with autonomy and responsibility.

The role requires working with multiple stakeholders across departments including IT/Tech, Customer Care, Supply Chain, Buying & Merchandising, Catalogue, and Finance.

Responsibilities include:

• Weekly reporting and data analysis to identify performance issues
• Lead trading activities to boost revenue and profitability, including optimizing bestseller performance, stock management, pricing, promotions, and working with B&M team
• Monitor & improve KPIs: Traffic, Conversion, AOV, FB Share, SKU availability
• Execute new season launches, coordinate with B&M on product development, create launch plans, define stocked lines, and ensure timely launches
• Manage P&L, contribute to budgets, and execute actions to improve profitability
• Manage FBA stock, monitor levels, forecast, and organize replenishments
• Monitor account health, escalate issues, and resolve performance problems
• Collaborate with Content team to enhance SEO and improve channel metrics
• Work with PPC team to optimize paid search strategies
• Support team tasks, develop tools/reports for efficiency
• Identify & execute growth projects, including launching new channels
• Train and develop team members
• Build relationships with stakeholders

Ideal candidate:

• 3-5 years’ experience in eCommerce, marketplaces, or trading roles
• Understanding of FBA & SFP
• Strong data analysis skills, proficient in Excel/SQL
• Experience with P&L and profitability
• Line management experience
• Excellent communication skills
• Ability to work cross-functionally and deliver results
• Quick learner in a fast-paced environment
• Ability to prioritize and work autonomously
• European language skills beneficial but not mandatory

Benefits:

• Competitive salary and benefits
• Hybrid working (London office & remote)
• Holiday allowance
• Staff discount (50%) and family & friends discount (25%)
• Pension scheme

Mountain Warehouse aims to make outdoor products accessible to everyone, focusing on value and excellent service. Since its launch, the brand has expanded internationally while maintaining its family-oriented and product-focused approach.