Alumni Volunteer Officer

King's College London; City Of London; On-site; GBP 39,000 - 44,000; Full time

Job summary

King’s College London is seeking an ambitious Alumni Volunteer Officer to develop our volunteering programme, grow opportunities for alumni to give back by sharing time, expertise and networks. You will lead flagship initiatives like the Leadership Mentoring Programme and Let’s Chat, and oversee King's Connect, our online alumni community with 45,000 members.

In this full-time, indefinite role, you will recruit and onboard volunteers, steward supporters, manage the volunteer reward scheme and

Qualifications

• Experience in volunteer or alumni engagement in higher education or charity.
• Proven project or event management experience.
• Strong relationship-building with diverse stakeholders.
• Experience managing volunteers and mass engagement programs.
• Ability to set objectives, budgets and KPIs; evaluate activities.
• Excellent written and verbal communication; confident public speaking.

Responsibilities

• Develop and manage flagship initiatives such as the Leadership Mentoring Programme and Let's Chat.
• Lead King's Connect, our online alumni community with thousands of members.
• Recruit, onboard and steward volunteers; manage reward/recognition schemes.
• Cultivate strategic relationships to boost engagement with students and partners.
• Support the 2027 Philanthropy & Alumni Engagement Campaign.

Skills

Project management

Event management

Stakeholder relationships

Volunteer management

Budgeting & KPIs

Public speaking

Tools

Microsoft Dynamics

Online community platforms

Mentoring platforms

Job description

About Us

Philanthropy & Alumni Engagement (P&A) raises philanthropic funds in support of King’s College London and engages with the university’s worldwide alumni community. We are proud to enable the work of colleagues across the university and its health partners, helping them serve society through world-leading education,researchand healthcare.

More information on King’s, its purpose and strategy can be found here - https://www.kcl.ac.uk/about

About The Role

Alumni have a unique and powerful role to play in the development of King’s. Many know firsthand that success after university is about more than just disciplinary expertise - it’s about networks, opportunities and the ability to translate learning into action. King’s offers alumni the chance to invest in the next generation, not just financially, but through mentorship, industry collaboration and direct involvement in shaping our institution.

At King’s, Strategy 2030 sets out bold ambitions to increase opportunities for our alumni to contribute and we’re looking for an ambitious Alumni Volunteer Officer to develop our alumni volunteering programme and scale opportunities for alumni to give back to King’s by sharing their time, their professional expertise, and their networks.

As part of the alumni volunteering team section, you will manage central flagship initiatives such as the King’s Leadership Mentoring Programme and Let’s Chat. You will also be the lead for King’s Connect, our online alumni community with over 45,000 members; responsible for ensuring that the platform is used strategically to foster connections between alumni and students.

The role involves recruiting and onboarding new volunteers, stewarding existing supporters, managing our volunteer reward and recognition scheme and cultivating purposeful relationships which lead to further engagement. As we launch our Philanthropy & Alumni Engagement Campaign in 2027, this is an exciting time for a creative, ambitious volunteer officer to join the team!

This is a full-time post (40 hours per week), and you will be offered an indefinite contract. P&A has a hybrid working approach, with a minimum of 40% of time in the office. Typically, this equates to2days per week, but we’re very happy for colleagues to be in more frequently if they so wish.

About You

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

• Experience of working in a relevant volunteer or alumni engagement role, for example within higher education, a membership organisation or charity.
• Significant knowledge of and experience in successful project or event management.
• Proven track record of building and maintaining relationships with a variety of stakeholders, demonstrating tact and negotiating sensitively, building networks and shared goals.
• Experience working with volunteers, developing volunteer programmes for mass engagement, with knowledge of best practice volunteer management.
• Experience of developing and delivering services based on colleague&audience feedback, understanding their needs and expectations to tailor future planning.
• Able to set objectives, manage budgets, achieve ambitious KPIs and robustly evaluate activities against their stated aims and budgets.
• Able to prioritise and work independently under pressure under tight deadlines.
• Excellent written and verbal communication skills, and confidence in public speaking.

Desirable criteria

• Experience using Microsoft Dynamics or a similar relationship management database, including volunteer management processes/systems.
• Knowledge of digital engagement tools such as mentoring, and/or online community platforms.
• Strong cultural competency with experience of working with individuals from different backgrounds and international audiences.
• Experience and awareness of how engagement feeds a pipeline to philanthropy

£39,076 to £43,909 per annum inclusive of London Weighting Allowance