Alumni Engagement Officer

Western University; London; On-site; USD 69,000 - 82,000; Full time

Job summary

Western University seeks an Alumni Engagement Officer to enhance lifelong engagement with alumni worldwide. This 17-month temporary full-time role involves coordinating programs, managing events, and fostering relationships with alumni. Candidates should have an undergraduate degree and relevant experience in event management and communications.

Qualifications

• 3 years’ experience managing virtual and live events, projects, and volunteers.
• Experience in marketing, communications, and/or public relations.
• Alumni Relations and Development or fundraising environment experience preferred.

Responsibilities

• Coordinate programs and services to foster alumni engagement.
• Develop strategies for global alumni engagement.
• Manage recruitment and training of alumni volunteers.

Skills

Event management techniques

Cross-cultural competency

Media skills

Communication skills

Analytical skills

Creativity

Detail-oriented

Resourcefulness

Language skills (Mandarin or Cantonese)

Education

Undergraduate Degree

Graduate from Western University

Tools

Microsoft Office Suite

Job description

Classification & Regular Hours

Hours per Week: 35

Salary Grade 15: $69,180 - $81,370, commensurate with experience.

Please note, this is a 17 month temporary full time contract opportunity and includes a comprehensive benefits package.

About Western

Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

About Us

The University Advancement division plays a leading role in strengthening awareness of and support for the University’s mission and goals by leading alumni relations and fundraising efforts across campus and beyond. All departments within the Division build enduring alumni and public trust through understanding and support for Western University in a coordinated campus-wide effort that results in the engagement and funding needed to make an impact. There are 3 departments within the Division – Departments of Development, Alumni Relations and Advancement Operations

Responsibilities

The Alumni Engagement Officer is responsible for coordinating relevant and meaningful programs, services and benefits, in order to foster lifelong engagement of Western University's alumni living around the globe. The role will develop innovative systems and strategies that introduce and emphasize the importance of a lifelong relationship with Western, ensuring that programs, services and benefits are relevant and appealing to alumni who live internationally. The role will provide leadership to facilitate the growth and expansion of global markets and alumni served, and manage the recruitment, training and recognition of alumni volunteers who support global alumni engagement. The Alumni Engagement Officer will research and deliver best practices for creating meaningful engagement with alumni through targeted programming, communications and digital engagement strategies.

Qualifications

Education:

• Undergraduate Degree
• Graduate from Western University is preferred

Experience:

• 3 years’ experience managing virtual and live events, projects and volunteers
• Experience in marketing, communications and/or public relations
• Alumni Relations and Development or fundraising environment experience preferred
• International experience would be an asset

Knowledge, Skills & Abilities:

• Familiarity with event management techniques and tools
• Cross-cultural competency with an ability to interact and work effectively with people from different cultures and backgrounds
• Media skills with solid communications judgment in a global context, to effectively present and package information to maximize interest
• Ability to establish effective routines for excellent communication with all members of the Alumni Relations and Development team and volunteers to maximize productivity
• Ability to analyze metrics and consider past communications to craft engaging written communications using social media or other appropriate channels
• Ability to apply creativity and recommend strategies for global engagement initiatives in response to cultural and social trends
• Self-driven, critical thinker who is highly skilled at anticipating and resolving stakeholder relation issues
• Detail-oriented with an ability to function and process information with high levels of accuracy
• Ability to remain highly motivated, resilient, innovative, and collaborative when faced with challenges
• Ability to work within a flexible schedule to accommodate the University’s events and activities
• Intermediate computer skills in Microsoft Office Suite
• Possess a reputation for resourcefulness with a strong sense of accountability and initiative
• Ability to plan and manage events of various types and sizes
• Ability to search within and outside the formal boundaries of the organization for innovative ways to improve work
• Ability to work independently and effectively as a member of the team to achieve department goals
• Knowledge of cross-cultural norms and practices
• Ability to speak and write in an additional language; Mandarin or Cantonese preferred

Western Values Diversity

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone [phone].

Please Note:

Interested applicants are asked to visit: https://recruit.uwo.ca for further information and to apply online referencing job #38966 by 11:59PM on June 2, 2025.

We thank all applicants for their interest; however, only those chosen for an interview will be contacted.