Alumni Assistant

King's College London; London; Hybrid; GBP 30,000 - 32,000; Full time

Job summary

A leading UK university is seeking an organized Alumni Assistant to support the Alumni Engagement team. The role involves coordinating events, providing customer support, and engaging with alumni through various channels. Successful candidates will demonstrate excellent communication skills and experience in event logistics. This is a full-time hybrid position with a salary range of £30,448 to £31,942, including London Weighting Allowance.

Qualifications

• Excellent written and verbal communication skills.
• Experience in event planning and logistics.
• Ability to foster positive engagement.

Responsibilities

• Support delivery of engagement activities.
• Act as the first point of contact for alumni.
• Assist with international events and mentoring programmes.

Skills

Stakeholder engagement

Customer support

Event planning

Communication skills

Prioritisation

Organisational skills

Flexibility

Job description

About Us

Philanthropy & Alumni Engagement (P&A) provides a fundraising and alumni engagement function in support of King’s College London. We are proud to work with colleagues across the university and its health partners to help them serve society through world-leading education, research and healthcare. Our work also includes a partnership with the Maudsley Charity in support of children’s mental health initiatives between the university’s Institute of Psychiatry, Psychology and Neuroscience and the South London & Maudsley NHS Trust.

We are a committed team that brings together fundraisers working across different channels, alongside colleagues who promote King’s College London’s engagement with its worldwide alumni community. Our work is underpinned and enhanced by a range of dedicated professionals in supporting areas covering proposition development, supporter engagement, supporter operations and business operations.

About the role

Are you interested in joining a dynamic, fast-paced Alumni Relations team at one of the UK’s leading universities? King’s College London have been working to make the world a better place for almost 200 years. Since our foundation in 1829, King's students and staff have dedicated themselves in service of society. The Philanthropy & Alumni Engagement team has been integral to achieving the university’s ambitious goals and mission.

At King’s we value our global alumni community of over 260,000 King’s graduates. The Alumni Engagement team build connections with alumni worldwide by creating opportunities to connect with fellow alumni, providing exclusive graduate benefits and supporting alumni to develop personally and professionally.

As Alumni Assistant, you will support the work of the Alumni Engagement team by assisting with the delivery of in-person and digital key engagement activities, including international events, volunteering and mentoring programmes, and the King’s Connect online community platform. You will also be the first point of contact for alumni and will engage in email and phone interactions daily.

This is an exciting opportunity for an organised and flexible individual who enjoys working as part of a high performing team and is motivated by delivering quality work.

This is a full-time post (35 hours a week), and you will be offered a fixed-term contract until 19th June 2026.

P&A has a hybrid working approach, with a minimum of 40% of time in the office. Typically, this equates to two days per week, but we’re very happy for colleagues to be in more frequently if they so wish.

About You

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

• Ability to foster positive engagement with a range of internal and external stakeholders
• Good customer support skills and ability to provide effective and timely solutions to queries
• Experience of assisting with event planning and logistical support
• Excellent written and verbal communication skills
• Ability to prioritise work under pressure
• Good organisation and resource management
• Flexible approach and willingness to attend some commitments outside of office hours

Desirable criteria

• Experience of working in higher education, a membership organisation or charity
• Experience of supporting delivery of volunteering or mentoring programmes
• Knowledge of digital events tools such as webinars and/ or online community platforms

£30,448 to £31,942 per annum, including London Weighting Allowance