Alpine Retailer Operations Manager

Alpinecars; United Kingdom; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading automotive group is seeking an Alpine Retailer Operations Manager to oversee the operational efficiency and sales performance of the Alpine retail network across the UK. This role involves driving operational excellence, enhancing customer experience, and supporting retailers to achieve their goals. The successful candidate will have significant auto industry experience and a proven track record in sales and business development.

Benefits

Contributory pension scheme

Employee Car Ownership Plan

Medical cover

Flexible benefits

Performance-based bonus potential

Life Assurance and Income Protection

Private dental care

Access to GymFlex

Friends & Family discounts

Enhanced parental leave

Qualifications

• Auto industry experience with a background in sales or field forces management.
• Strong project management and leadership skills.
• Commercially astute and results-driven.

Responsibilities

• Oversee operational efficiency and sales performance of the retail network.
• Lead execution of the retail network strategy.
• Conduct retailer reviews and implement improvement actions.

Skills

Project Management

Sales Performance

Customer Orientation

Business Development

Education

Experience in Auto Industry

Job description

Alpine Maple Cross, England, United Kingdom

Alpine Retailer Operations Manager

Alpine Maple Cross, England, United Kingdom

Direct message the job poster from Alpine

Are you looking to join Renault Group as the Alpine Retailer Operations Manager, responsible for overseeing the operational efficiency, quality, and sales performance of the Alpine retail network across the UK?

This role is the main conduit between the manufacturer and the retail network and ensures the network meets sales, profitability, and quality objectives while maintaining adherence to brand standards and operational guidelines. The focus is on driving both operational excellence and sales performance by optimising processes, enhancing the customer experience, and supporting retailers to achieve their goals.

What will you be doing?

We are looking for someone to be the primary contact for the retail network for all sales related topics across both fleet and retail channels who will ensure delivery of retailer sales performance by model, channel and markets. You will also deploy to, and animate, the network sales teams.

A key part of the role is to lead the execution of the retail network strategy and drive necessary changes within the UK network. You will motivate, lead, and inspire retailers to deliver strong business results and exceed targets, whilst balancing the commercial requirements of New, Used, and Aftersales operations to maximise overall business performance. You will foster a performance management culture that drives continuous improvement across the UK retail network ensuring both sales and aftersales deliver against the annual business plan.

A core responsibility is to conduct retailer reviews between Alpine UK and the retailer network. You will recommend and implement remedial actions to address areas for improvement and ensure each retailer has the appropriate level of resources and training to achieve sales and aftersales goals.

The job holder will provide feedback on the efficiency of retailer programmes, competitor activity, and relevant market intelligence to inform strategic decision-making. You will also ensure all retailers implement robust local marketing programmes to generate sufficient leads and enquiries to meet sales targets.

Success will be measured via new cars sales volumes and market share, turnover, profit, aged stock levels, factory production filling, lead response rates and conversion rates.

Who are you?

The successful candidate will have auto industry experience with a background in sales, business development or field forces management within a fast growth environment. You are likely to have experience as a manager within a Network facing commercial role such as a Regional Manager.

You are commercially astute, customer oriented and results driven. You’re someone who is adaptable and agile minded, you use your initiative and encourage innovation. You have excellent project management skills and are already successful in creating sustainable performance for a company, relying on team motivation and engagement.

What do we offer?

The package includes a contributory pension scheme, an Employee Car Ownership Plan, a Car Loan Plan Scheme, medical cover, share options, and flexible benefits tailored to suit your needs.

We believe in hybrid working and flexibility, requiring a minimum of two days in the office, with the option to work remotely or from the office for the remaining three days. Regular all-company gatherings help us stay connected and engaged.

As part of one of the largest automotive groups in the world, we pride ourselves on fostering a friendly, collaborative, and inclusive work environment. We offer continuous learning opportunities, along with clear pathways for career development and progression.

The benefits package also includes:

• Potential to earn a performance-based bonus, tied to both company and personal achievements
• Life Assurance and Income Protection
• Private dental care, offered through our flexible benefits program
• Contributions toward eye tests and glasses
• Access to GymFlex and the Cycle to Work scheme
• Exclusive employee savings rates with our partner, RCI Bank
• Friends & Family discounts on Renault Group vehicles
• Enhanced maternity, paternity, parental, partner, and shared parental leave
• "Refer a Friend" recruitment incentive scheme

These benefits are designed to support your well-being, both professionally and personally.

Applications should be received by the 21st June 2025.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Industries

  Motor Vehicle Manufacturing

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