Alpha Client Implementation Manager, Vice President

STATE STREET CORPORATION; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company that redefines investment performance through innovative solutions. As a Client Implementation Lead, you will play a pivotal role in delivering the Alpha solution to clients, ensuring timely and successful project execution. Collaborate with diverse teams and leverage your leadership skills to navigate complex challenges in a dynamic environment. This role offers the chance to make a significant impact in a competitive industry while enjoying a supportive workplace that values diversity and personal growth. Embrace the opportunity to thrive in a culture that prioritizes integrity and excellence.

Benefits

Generous Medical Care

Insurance Plans

Savings Plans

Flexible Work Program

Development Programs

Educational Support

Paid Volunteer Days

Matching Gift Program

Qualifications

• Proven experience in leading client implementation programs.
• Ability to manage large scale, multi-location projects.

Responsibilities

• Lead client facing Alpha implementation programs.
• Oversee and manage significant elements of client implementation.

Skills

Leadership

Critical Thinking

Problem Solving

Decision Making

Relationship Management

Project Management

Education

Degree in Financial or Analytical Discipline

Relevant Experience in Financial Services

Tools

Microsoft Office Suite

Job description

Who we are looking for

A candidate who can lead & collaborate across State Street & Charles River products and services, who represents the STT enterprise culture traits and behaviours in order to deliver the Alpha solution to our clients. The Alpha Implementation team in EMEA reports into the Alpha Platform and Solutions team.

Why this role is important to us

The team you will be joining is a part of a global, cross-divisional group supporting State Street AlphaSM. State Street AlphaSM redefines the common definition of ‘alpha’ to mean powering better performance and outcomes at every point on the investment life-cycle. State Street Alpha is the market leading, first open platform from a single provider that connects the front, middle and back office. It harmonizes data, technology and services across trusted providers to help our clients better manage their businesses. Join us if making your mark in an ever-changing, increasingly complex and competitive industry is a challenge you are up for.

What you will be responsible for

As Client Implementation Lead you will:

• Work in a leadership role on client facing Alpha implementation programmes.
• Communicate guidance and decisions from Oversight and Leadership groups such as Deal Team, Executive Committee to the Program and Product owners
• Support the design of the program Milestone planning and sequencing of the phases for the program
• Take responsibility for overseeing and managing significant elements or phases of a client implementation programme.
• Plan and proactively monitoring its progress resolving issues and initiating appropriate corrective action with the relevant teams
• Support the Client Implementation Executive in ensuring on timely delivery of the program
• Make decisions and recommendations to the Client Implementation Executive and the Client to manage and ensure the successful delivery of the program plan
• Monitor expenditurecosts against delivered and realised benefits on behalf of the program
• Provide insight for solutions, develop in-depth knowledge of assigned project and/or product(s) by researching facets of the operation that are unclear and developing a concise picture of the current / strategic state and defining a solution which is fit for purpose.
• Support capturing of business requirements, reaching agreement on Target Operating Models
• Supporting the Client Implementation Executive in managing risk to the program's successful outcomeand change control process
• Ensuring the delivery of new capability or services from the program is on time and within budget, in accordance with the program plan and program governance arrangements
• Supporting the Client Implementation Executive and the Client PMO in managing both the dependencies, reporting and the interfaces, between the dependent initiatives as part of the program milestone plan
• Reporting the progress of the program at regular intervals to the Client Implementation Executive Lead, internal steering and the external steering committees

Additional requirements

Through the contractual negotiation phase

• Agreeing the contract structure and schedules based on the services with the Legal and product owners
• Working with Legal and the product owners to define the business owners and recommending input to Service schedules
• Defining the Migration/Transition schedule, assumptions, phasing/sequencing, developments, timing and dependencies
• Understand and hold the business SMEs accountable for discussions with legal and the client on specific clauses and schedules

What we value

• Leadership and ability to bring together teams across different levels and disciplines within the organisation
• A willingness to drive resolutions & own outcomes
• Strong critical thinking, problem solving, decision making and relationship management skills
• Experience in managing large scale, multi-location projects, across multiple business lines and corporate functions
• The Enterprise Culture traits and behaviours – Choose to own it, Break through Silos, Deliver results through integrity, Do Better Every Day, Care for colleagues, clients and community

Education & Preferred Qualifications

• Degree qualified with a financial or analytical discipline preferred, or relevant experience within the financial services industry
• Microsoft Office suite experience

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers