Allocations Support Officer

Pertemps; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A local council in the Greater London area is seeking an Allocations Support Officer to assist in the allocation of emergency and temporary accommodation. The role requires experience in housing services, strong administrative skills, and excellent communication abilities. You will maintain records and liaise with various departments to ensure suitable placements. This is a temporary ongoing position offering £16.19 per hour.

Qualifications

• Experience in housing, homelessness services, or a similar support role.
• Strong administrative and organisational skills.
• Excellent communication and interpersonal abilities.

Responsibilities

• Support the allocation and placement of individuals into accommodation.
• Liaise with internal departments and accommodation providers.
• Maintain accurate records and update housing systems.

Skills

Experience in housing services

Strong administrative skills

Excellent communication

Ability to work under pressure

Compassionate approach

Job description

Job Title: Allocations Support Officer (Emergency & Temporary Accommodation)
Location: London Borough of Harrow, Forward Drive, Harrow, HA3 8NT
Contract Type: Temporary ongoing
Salary: £16.19ph PAYE
Hours of work: 35 hours per week

Role Overview:
London Borough of Harrow is looking for a dedicated and organised Allocations Support Officer to join our Housing team, focusing on Emergency and Temporary Accommodation.

Key Responsibilities:

• Support the allocation and placement of individuals and families into emergency and temporary accommodation.
• Liaise with internal departments, landlords, and accommodation providers to ensure suitable placements.
• Maintain accurate records and update housing systems with placement details.
• Respond to urgent housing needs and provide administrative support to the Allocations team.
• Ensure compliance with housing legislation, policies, and safeguarding procedures.

What We're Looking For:

• Experience in housing, homelessness services, or a similar support role.
• Strong administrative and organisational skills.
• Excellent communication and interpersonal abilities.
• Ability to work under pressure and manage competing priorities.
• A compassionate, solution-focused approach to supporting vulnerable people.

If you meet the qualifications and possess the experience required for this position, please click 'apply.'

About Us:
For nearly 60 years, Pertemps Recruitment Partnership has been a leader in providing permanent and temporary staffing solutions. Recognized as one of The Sunday Times' Best 100 Companies to Work For 14 years in a row, we pride ourselves on a personal touch in all we do. As an accredited 'Investor in People,' we are committed to fostering growth and career progression for our team.

Harrow Council ranks as the 12th largest borough in London and is known for its vibrant cultural diversity. Situated just 10 miles from central London, Harrow boasts excellent transport links, including the Metropolitan Line, Watford DC Line, and national rail services. It's also easily accessible via the M1, M25, and A406, making it an ideal place to live, work, and visit.

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