Role Overview
Vendor Manager - Enterprise
Location: London (SCC operates hybrid working, mix of office and home work)
Contract Type: Permanent
Salary Package: competitive salary plus large company benefits, broad flexible benefits scheme, and 2 paid‑for volunteering days a year.
Hours: 9:00 am – 5:30 pm Monday – Friday
Interview Process: 2-stage process.
Key Responsibilities
- Vendor Relationship Management: Own day‑to‑day and strategic relationships with assigned Strategic and Accelerate vendors, acting as SCC’s primary commercial contact and leading regular business reviews, escalation management, and joint planning activities.
- Go‑to‑Market & Revenue‑Generating Activities: Develop and execute joint go‑to‑market and growth plans with assigned vendors to increase revenue, gross profit, pipeline creation, and customer engagement across the Enterprise and Networks business.
- Certification and Compliance: Maintain and improve SCC’s vendor accreditations, certifications, and specialisations by coordinating training, tracking programme requirements, and working with internal stakeholders to retain or achieve target partner status.
- Strategic Initiatives: Support strategic initiatives that expand SCC’s vendor value proposition, including marketplace partnerships, services alignment, and other vendor‑led growth programmes that enhance route to market and customer relevance.
- Financial Management: Maximise vendor investment by securing and managing rebates, marketing development funds, business development funding, and other commercial incentives, ensuring effective allocation, governance, and return on investment.
- Proactive Engagement: Proactively identify and progress opportunities with vendor partners to grow SCC’s share of wallet, improve market visibility, and increase alignment between vendor priorities and SCC sales objectives.
- Contract Management: Work with vendor relationships team for onboarding, contractual documentation, and internal approvals completed and maintained in line with SCC governance requirements, including NDAs, trading terms, and other relevant agreements.
- Monitor Vendor Performance: Monitor vendor performance against agreed commercial, operational, and service objectives, addressing issues, escalating risks where required, and driving corrective actions to improve outcomes.
- Risk Mitigation: Identify, assess, and mitigate risks within vendor relationships, including contractual, compliance, operational, financial, and security‑related risks, working with relevant internal teams as required.
Skills and Experience
- Proven experience in vendor management, partner management, or channel/alliance management within the enterprise technology sector, ideally in a reseller, distributor, vendor, or managed services environment.
- Experience working with vendor partner programmes, rebate structures, MDF funding, certifications, and commercial governance processes.
- Strong planning and prioritisation skills, with the ability to manage multiple vendor initiatives, deadlines, and stakeholder requirements in a fast‑paced commercial environment.
- Strong organisational discipline, including forecast tracking, business planning, reporting, and follow‑through on cross‑functional actions.
- Integrity, sound judgement, and professionalism when representing SCC internally and externally.
- Self‑motivated and commercially driven, proactive approach to identifying opportunities and resolving issues.
- Adaptable and resilient, able to respond effectively to changing vendor priorities, market conditions, and internal business needs.
- Strong relationship‑building skills, establishing credibility and trust with vendors, distributors, and internal stakeholders.
- Strong stakeholder management skills, influencing and communicating effectively across vendor organisations, the Enterprise and Networks UK Division, and the wider SCC business.
- Strong written, verbal, and negotiation skills, influencing decisions, challenging constructively, and securing commercial commitments.
- Confident presenting business plans, performance updates, and recommendations to senior internal stakeholders and vendor representatives.
Equal Opportunity Statement
We are an equal opportunities employer.
SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non‑membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.