All Round Night Team Member

Accor Hotels; Brighton; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a vibrant team as an All Round Night Team Member at a leading hospitality group, where you'll ensure smooth operations during the night shift. Your role will focus on delivering exceptional guest experiences, from assisting with late check-ins to providing food and beverage service. This position offers the chance to work in a dynamic environment committed to excellence and innovation in hospitality. If you're passionate about guest service and thrive in a fast-paced setting, this opportunity is perfect for you!

Qualifications

• Experience in hospitality or customer service roles.
• Ability to work night shifts and handle guest requests.

Responsibilities

• Assist guests with check-ins and check-outs, ensuring a welcoming experience.
• Conduct safety checks and support night auditing tasks.

Skills

Customer Service

Food & Beverage Service

Safety and Security Checks

Night Auditing

Job description

Company Description

Accor is a world-leading hospitality group, offering unique experiences across an expansive portfolio of over 5,300 hotels and 40+ brands in 110 countries. Known for exceptional service and diverse offerings, Accor combines luxury, midscale, and economy accommodations, from iconic brands like Sofitel, Novotel, and Fairmont to innovative lifestyle brands like Pullman and ibis. Driven by a commitment to excellence, sustainability, and innovation, Accor provides unforgettable stays, outstanding food and beverage experiences, and wellness amenities. Through a culture of care, creativity, and employee development, Accor continually aims to be the preferred employer and destination for travelers worldwide.

Job Description

We’re looking for an All Round Night Team Member to join our vibrant team and ensure smooth, seamless operations during the night shift. You’ll play a crucial role in delivering an exceptional guest experience while maintaining a safe and secure environment for everyone.

Key Responsibilities:

• Assist guests with late check-ins and early check-outs, ensuring a warm and welcoming experience
• Provide Food & Beverage service, including room service and bar support, as required
• Handle guest requests promptly and professionally
• Conduct regular safety and security checks to ensure guest and staff well-being
• Support night auditing tasks, preparing for daily financial reports and operations for the next day
• Maintain cleanliness and organization in public areas and reception