Alcohol Recovery Coordinator

Change Grow Live; Norwich; On-site; GBP 27,000 - 33,000; Full time

Job summary

A community support organization in Norwich is seeking an experienced professional to support service users through their recovery journey. The role involves assessment, planning, and delivering workshops tailored to individual needs. Ideal candidates will have strong knowledge of substance misuse and excellent communication skills. Attractive benefits include holiday entitlement, wellness programs, and career development opportunities.

Benefits

25 days holiday

Paid 'Wellness' hour weekly

Access to a Wellness hub

Contributory pension scheme

Training and career development opportunities

Qualifications

• Experience working in a similar field.
• Experience managing group dynamics, including conflict.
• Proactive with excellent time management skills.

Responsibilities

• Support service users' treatment and recovery journey.
• Provide assessments and onward referrals.
• Deliver structured content to service users.

Skills

Strong understanding of substance misuse issues

Excellent verbal and written communication skills

Ability to manage change effectively

Strong interpersonal skills

Job description

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• Supporting service users from point of entry into the service and through their treatment/recovery journey
• Providing screening, assessment, and recovery planning and onward referral
• Reducing alcohol-related harm to service users and the wider community
• Promoting carer, service user, and community involvement
• Providing advocacy for access to partnership services
• Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support, and self-determination
• Research, design, and prepare subject matter and materials for groups/pods
• Deliver structured content within group settings to service users at various stages of recovery
• Engage in debriefing and evaluations with co-facilitators after groups/pods, reviewing progress and addressing concerns with service users
• Tailor specific workshops around the needs of service users, such as anger management, sleep disorders, relationships, etc.
• Support the alcohol team with the monthly community detox

About you:

• Have a strong understanding of substance misuse issues and experience working in a similar field
• Experience working with groups/pods and managing group dynamics, including conflict or challenging behaviour
• Excellent verbal and written communication skills, with good IT skills
• Proactive and able to work on own initiative with excellent time management and prioritization skills
• Good working knowledge of mental health interventions, services, and best practices
• Supportive team player with strong interpersonal skills, capable of working in partnership with professionals, agencies, and stakeholders
• Ability to manage change effectively, prioritizing service user needs
• Understanding of information governance and commitment to safeguarding policies
• Willingness to learn and contribute to the professional development of others

What we will give to you:

• 25 days holiday (+ bank holidays), increasing by 1 day per year of service, capped at 30 days
• Paid ‘Wellness’ hour weekly, access to a Wellness hub, and Employee Assistance Programme
• Contributory pension scheme
• Various benefits including discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development, and progression opportunities
• Generous Refer-a-Friend Scheme

Additional notes:

• This role is not eligible for a Health and Care Worker visa; sponsorship under the Skilled Worker route may be possible if salary requirements are met. More info available here.
• Ensure your application reflects the skills and experiences outlined in the job description.
• Join us in our journey of empowerment and holistic support, with well-being at the core of our work.
• We may close the vacancy early if we receive many applications; apply promptly.
• Only direct applications accepted; no agency engagement for this vacancy.

Salary Range (pro rata if part-time): CGL points 23 to 28 (£27,861.26 - £32,002.35).
Interview Date: 8/8/2025.
Closing Date: 3/8/2025.