Alarm Receiving Centre Operator (CDC)

Doncaster Council; Doncaster; On-site; GBP 20,000 - 30,000; Full time

Job description

The City of Doncaster Council is a confident, ambitious organisation which puts improving the life of its residents at the centre of everything we do. You have an opportunity to be part of this in the role of Alarm Receiving Centre Operator.

To work as part of a team delivering first-class, professional customer service, primarily providing the Council’s 24 hour, 365 days per year contract including CCTV monitoring and response, both during normal working hours and out of hours.

You will be responsible for the delivery of an emergency response, action and monitoring function, including CCTV, ensuring a social care focused approach.

You will also work across teams delivering customer services through a diverse range of access channels, including face to face, telephone, intercom, door access control, text and email.

You will also be assisting with St Leger Homes with carrying out duties to support residents with out of hours repairs and arranging for repairs to be carried out.

In return for your hard work and dedication, we can offer you the chance to be part of a great team dedicated to ensuring that all people in Doncaster thrive. You will also have access to a variety of attractive employee benefits including competitive leave entitlement, a generous local government pension scheme, a wide range of well-being support and development opportunities. You will also have access to a range of staff discount and benefits schemes. More information on the benefits available to you as a City of Doncaster Council employee can be found in the attached benefits book.

To apply please click the Apply Now link below.